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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Good customer service

Dusty was a good service tech. He explained everything in detail and was very professional in my visit to the dealership. My car was taken care of and I plan to bring it back here for future maintenance needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Dusty to be informative and professional during your experience here at Bob Moore Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great job. Answered all my questions.

I've been to another dealer because he was closer to my job, but never again. Bob Moore is a better value, more thorough, they truly care about me and my car. Dusty was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Thorough and quick

I've been here several times always the same right to business and I'm out of there most small repairs. I was kept informed have any other items noticed that would need repair in the future or replacement. No pressure to do those while there nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Only place I’ll go for an oil change

This is the only place I go for oil changes. They always fit me in on a short notice. The service is prompt and done in a timely manner. Thanks Dusty Rose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

Good Service

Bob Moore’s Ford Service Department has courteous, friendly service. They diagnosed my car’s air conditioning system and figured out the cause of the warm air. I was also kept up to date on the status of the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very fast and friendly service!

The service department at Bob Moore Ford is great! Fast & timely appointment & service! Jeff greats you with a very friendly smile & makes sure you are fully informed & get the service you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Really great service

The reason is because they doing good with us and very patience professionals and always asking us if we are need anything very kind thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Veronica, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fst and friendly

These guys really did me a solid and fixed my Gt350 nice. They accepted my car on a Friday about an hour before close on Labor Day weekend. Scott P. was upfront with me and told me he would only trust his best guys to work on it whom work during the week days only. He gave me a nice loaner car and I was set as far as habimg a ride. End of the day tuesday the problem was diagnosed. By wednesday, midmorning I believe, the clutch was replaced. An approximately 24 hour turnaround from Tuesday when the mechanic made it in (Monday was a holiday) for transmission work... pretty impressive. The manager Scott kept me updated every step of the way. Chris was responsive and worked hard. Like I said, they really did me a solid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

Service technicians are always polite and go out of their way to ensure you have a pleasant visit. My technician, Josh, took the time to double check a mistake I made online when booking my appointment. Very helpful and saved me money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent

Great service very timely very thorough willl definitely use again I do not have any thing to add or subtract They need to allow shorter reviews.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.