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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Quality work and very nice people

Got both vehicles recalls done and some other work. Ford finally found the issue with my truck and gave great cost estimates than the other shops local. Jeff Gann is amazing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Helpful

Jeff was very helpful and informative. Work was completed in a very timely fashion. Wish I had time to meet the technician and thank him for the fine work he did on my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Front end issue

Took new expedition in for front end issue and to get oil change and tire rotation, ends up parts on order for front end and other maintenance completed. They did an excellent job, listened to all my ranting and made me feel comfortable with end diagnosis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Prompt service

I brought my car in for service. It needed a new part. They ordered it on Thursday, it came in Monday. They called me to schedule a time. I took it in Tuesday morning and had it back I. A couple of hours working perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Flat tire repair/replacement

They replaced my tire after finding out about my warranty. They were quick and helpful. Very pleased with any service I've received there. Always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Large capacity fuel tank

I provided a large fuel tank and they installed quickly and did a great job. Jeff Gann has been exceptional assisting me with any service I have ever needed. I won’t use any other service center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fixin my doors

Bob Moore stood up and aligned my truck doors to perfection. I’ve been a Bob Moore customer for years. I would rate there service department an A. four stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, simple and easy

Went browsing the internet for a vehicle, noticed we liked the Ford Edge. Contacted a few dealers via email and Bob Moore answered my questions, and directed me to a solid sales rep. No point did I ever feel obligated to purchase or pick anything. It was left entirely up to us. We decided one a car we liked. Kyle ran all the numbers. Helped us get what we needed. And they even delivered the car and drove back our trade in. More than pleased with everything. Hopefully in a few years I’ll be looking to buy myself a new truck from this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing new car buying experience!

The team at Bob Moore Ford was so great during the search and purchase of our new vehicle. My wife and I had an idea of what we wanted and the team helped us come to a great decision. Everyone there was so eager to do whatever was needed to help us during the purchasing process. Will definitely use them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good People and a Good Deal

From the time we arrived until we drove off in the vehicle we bought we couldn’t have been treated better. Friendly, knowledgeable and professional service from everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!