Reviews
Quality work and very nice people
Got both vehicles recalls done and some other work. Ford finally found the issue with my truck and gave great cost estimates than the other shops local. Jeff Gann is amazing!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful
Jeff was very helpful and informative. Work was completed in a very timely fashion. Wish I had time to meet the technician and thank him for the fine work he did on my truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Front end issue
Took new expedition in for front end issue and to get oil change and tire rotation, ends up parts on order for front end and other maintenance completed. They did an excellent job, listened to all my ranting and made me feel comfortable with end diagnosis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt service
I brought my car in for service. It needed a new part. They ordered it on Thursday, it came in Monday. They called me to schedule a time. I took it in Tuesday morning and had it back I. A couple of hours working perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Flat tire repair/replacement
They replaced my tire after finding out about my warranty. They were quick and helpful. Very pleased with any service I've received there. Always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Large capacity fuel tank
I provided a large fuel tank and they installed quickly and did a great job. Jeff Gann has been exceptional assisting me with any service I have ever needed. I won’t use any other service center
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fixin my doors
Bob Moore stood up and aligned my truck doors to perfection. I’ve been a Bob Moore customer for years. I would rate there service department an A. four stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, simple and easy
Went browsing the internet for a vehicle, noticed we liked the Ford Edge. Contacted a few dealers via email and Bob Moore answered my questions, and directed me to a solid sales rep. No point did I ever feel obligated to purchase or pick anything. It was left entirely up to us. We decided one a car we liked. Kyle ran all the numbers. Helped us get what we needed. And they even delivered the car and drove back our trade in. More than pleased with everything. Hopefully in a few years I’ll be looking to buy myself a new truck from this place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing new car buying experience!
The team at Bob Moore Ford was so great during the search and purchase of our new vehicle. My wife and I had an idea of what we wanted and the team helped us come to a great decision. Everyone there was so eager to do whatever was needed to help us during the purchasing process. Will definitely use them again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good People and a Good Deal
From the time we arrived until we drove off in the vehicle we bought we couldn’t have been treated better. Friendly, knowledgeable and professional service from everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
