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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Vehicle maintence

Maintenance visit was pleasant, service dept very professional and dusty was very knowledgeable and offered all options available. Lounge area was clean and comfortable. Was very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Repair

Jeff was my Service Rep handling the repair of my vehicle. He did an excellent job staying in touch and keeping me informed of the status on the repair.. Very Professional. Excellent Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best service department

These guys are great!! I won’t take my car anywhere else!! They’re all experienced, knowledgeable and eager to help!! The best service around!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All ways been good

Like the cars nice to have someone to talk to with out being pushed to buy all ways nice in getting oil &car worked on thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience

We had a great experience at Bob Moore Ford our salesman Kyle was extremely knowledgeable about the vehicle we were looking at. Everyone at the dealership was very polite and they worked extremely hard to get us the best deal they could.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service great, answers disappointing

Service was awesome. The problem is resistall. Was told its a third party in dallas and have to clean seats and call them. Easily could have been cleaned and given information. Why sell prdouct dont back

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Did everything he could to make me happy

Best rebates around. He did everything in his power to get what I wanted and needed. Customer service was top notch hands down. I would recommend people to go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Had a problem with my car, they kept checking until they found the problem and fixed it. They actually got it fixed quicker than first thought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New F-150

Thanks to Kermit Denton and Kelly Lee for making this the best car buying experience I have ever had and for going that extra mile to awesome customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great vehicle purchasing experience

Kermit Denton was extremely helpful during my visit to Bob Moore Ford. I found the vehicle of my choice with the help of the internet sales department and when I arrived at the dealership Kermit gave me the keys so I could go on a test drive. After my test drive Kermit explained the major features of the vehicle. Ian Farnham in the finance department was very helpful as well as he was able to offer me a better interest rate than my credit union had. After I completed financing, Kermit gave me a thorough walk around of the vehicle including explaining the features of the infotainment center. I highly recommend Bob Moore Ford to anyone interested in a new or used vehicle and ask for Kermit Denton III, he will assist you in any way he can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.