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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Purchase tires

I recently purchased tire for my 2010 Escape. My sales rep prov7ded me with 5 different options. There was no pressure to make the purchase. When I came in to have the new tires installed my rep was able to find a better deal on the same tires. Jeff and I have a good working relationship, which I appreciate very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service from customer service tech and courtesy driver. I also purchased a part for vehicle. I will come back. Thank you for the timeliness of repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Warranty work

Good communication. Dusty kept in constant contact when my vehicle would be done. It did take longer than I expected but stuff happens. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Go to the Dealership

Thought the whole Dealership worked to get my vehicle back to me in a working condition, they worked to correct the problem. A Outstanding dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, relaxing and fast paced

They got me in and took care of me as fast as possible, while also providing accommodations to help make the stay as pain free as can be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New Truck Purchase

Good price without high pressure tactics. Looked at two vehicles I found online before I went to the dealership. Compared features and selected the one I wanted. On a cold wet night night everyone was friendly and readily answered my questions as they came up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just ok

When I have to advise the agent what he needs to check out on my vehicle then we got a problem. I was told that they had to do a diagnostic and would cost $135 however if they did the repairs it becomes part of the repair cost. However the story change when it was a battery and computer reprogramming. So I charged for the battery and diagnostic.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

Jeff and Kyle provide awesome customer service each and every time. I would recommend them and Bob MOORE Ford to anyone as they will not be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New car purchase

Kermit Denton III at Bob More Ford made my new car purchase a pleasure. I had already picked out my vehicle on the internet and when I arrived at the dealership Kermit met me and gave me the keys to the vehicle and I took the car for a test drive. I had my financing secured through a Tulsa credit union, but when it was time to complete the transaction I was told that the dealership had not received the wire transfer. Kermit assured me that they would figure out a solution to my problem. The finance manager was able to offer me a better interest rate than the credit union did, which made me very happy. After completing financing Kermit gave me a thorough walk around of the vehicle including explaining the infotainment center. I had a very positive experience at Bob Moore Ford and Kermit in particular. I highly recommend Bob Moore Ford to anyone interested in purchasing a new or used vehicle. Thank you Kermit for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Clark! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Moore Ford. Take care!

Great service.

My car had a warranty issue and a non warranty issue. They were both taken care of right away. and they got me back on the road quickly. Thanks Dusty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.