Reviews
Write a reviewNew car purchase
Was looking for a SRX or a CTS. Went to the dealership not knowing advantages, disadvantages of both. Will was very informative and we drove both cars. He gave me a very good description of both and made the decision easy to decide which would best fit our needs. Chad was very helpful with the finance options. Lemel was also good at answering questions and when the car came in I wanted he was busy cleaning and shinning down to the tires and wheels. It was a suprise for my wife's birthday. When I came to pick it up it was on the showroom floor with a big bow on it. Great guys and great experience. Thanks, Allan Booher
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I don't remember his last name, but Ron, our salesman,...
I don't remember his last name, but Ron, our salesman, was very knowledgeable about the product and seemed ready to help us at any time. It was a very pleasurable experience, and I will not purchase a Cadillac anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience!! Gary Dean was very helpful and overall...
Good experience!! Gary Dean was very helpful and overall had a good experience. Specially since we did buy a car which is never a great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Pleasant experience
Steven was an engaging salesperson. While new at the dealership, he was knowledgeable about the Forester we wanted to test drive. He was helpful and found that the car had been discounted greater than we were aware of, based on the web advertisement. The dealership was busy on the Saturday morning we were there, but the process moved fairly quickly. My wife enjoys the new Forester, and we had a pleasant experience at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Attentive and patient
My salesman was very knowledgeable, professional and was so patient with all of my questions. This is the second vehicle I have purchased from this dealer and will return when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Morning. Thank you for the great review. Can you let us know what kind of new vehicle you bought and who your salesman may have been possibly? Thank You, Steve Stinson, Internet Sales Manager sstinson@bobmoore.com
The minute we began looking on the lot several salesmen...
The minute we began looking on the lot several salesmen approached us and asked if they could be of assistance. Will Dodd was friendly and very informative about the vehicle that caught our eye. My wife and I decided to purchase. Will took us through the initial signing and answered all of our questions. Then he took us to the finance department and introduced us to Hony. Another wonderful guy who was very kind and professional. We left with satisfaction and would recommend this dealership to our family and friends. Thanks Bob Moore! Sincerely Denis Clark
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My New Car!
In answer to your question, "How did we do today"? I must say that your service did not just start "today"...I purchased a 2005 CTS from your dealership in 2005. My complete satisfaction with my CTS performance and your service from 2005 led me to "today"! As then, I was and remain a "repeat customer" because of the quality sales, product performance and service, I salute a great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The people here were very professional, they were...
The people here were very professional, they were curtious and helpful. they worked hard to get us the car that we wanted and did so in a very fast manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service, sales
I have had service visits, warranty, detailing, campaigns, etc. Diron Carter is the best Service Rep. Always helpful, efficient, personable. Mike Kurtz, sales , is the best salesman. I just purchased a new 2012 CTS from him.. He was personable, knowledgable, efficient and I would definitely recommend both to anyone. I have purchased 6 Cadillacs and 1 0ldsmobile from Bob Moore dealerships. I wouldn't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael was, by far, the most personable, most helpful...
Michael was, by far, the most personable, most helpful salesman I have ever done business with at a car deakership. Young, enthusiastic, and knowledgable. In the past 20 years, I have now purchased 1 Oldsmobile Aurora and 6 Cadillacs from Bob Moore dealerships. I wouldn't go anywhere else, but Mike's been terrific. I'd definitely go back to him and recommend him to any one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
