Reviews
Great Experience
Experienced a very helpful staff who was cordial and informative. The process was smooth and quick. Very different from previous car-buying experiences. I hope the service after the purchase is as good as it was during.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We're glad we could make your car buying experience pleasant and hassle-free. Please let us know if we can help you out in the future!
Terrible service
Unprofessional. Totally wasted my time. Constantly passed around from one person to the next.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Bobby Villegas did a great job on selling us a car. We were in the market to buy our daughter a car. There was no pressure. The process was smooth and painless. Would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear! We're glad we could make your experience great. Please let us know if we can do anything to help you or your daughter out in the future!
Easy and pleasant
Giving a review of a car dealership seems rather odd. But it was a very different experience than I have had before. I have bought a lot of cars. Dreaded going to buy car. I called ahead they had cars waiting for me to see. They were more concerned about staying within my budget than I was. No pressure, no pressure to spend more than I should. Knowledgable sales person (Bobby) made a huge difference. Thanks Bobby for a fun and enjoyable experience. When someone knows the cars and obviously loves them it is pretty compelling. It was also casual day which made the whole process less intimidating. There was no good guy/ bad guy pressure play. And the finance person was friendly and helpful instead of pushy and judgmental. All in all great experience and I got a great car! (Mazda 3).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is so great to hear! We're glad we could make your car buying experience fun - the way it should be! If there's anything we can do for you in the future, please let us know. Enjoy your new Mazda3!
First-Time Car Buyer
I had a wonderful experience working with the sales team at Bob Moore Mazda. Not only was the process quick and easy but they took the time to answer all of my questions and walk me through any concerns. Being a first-time car buyer I was not very familiar with the entire process but they were extremely professional throughout my deal. Their service team has also been fantastic in working me in to their schedule. Overall this was an incredible car buying experience and I would absolutely recommend them to anyone looking to buy a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We appreciate your business and hope you are enjoying your new car!
First-Time Car Buyter
I had a wonderful experience working with the sales team at Bob Moore Mazda. Not only was the process quick and easy but they took the time to answer all of my questions and walk me through any concerns. Being a first-time car buyer I was not very familiar with the entire process but they were extremely professional throughout my deal. Their service team has also been fantastic in working me in to their schedule. Overall this was an incredible car buying experience and I would absolutely recommend them to anyone looking to buy a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Mazda6
Austin rocks!!! Extremely knowledgeable about the features and engine of the vehicle. I would recommend him any day!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2016 Mazda6
Just bought a Mazda6! It's awesome!! Austin was my sales guy. Extremely knowledgeable about the bells and whistles of the vehicle!! #awesomeaustin rocks!!! Point blank
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Austin is a rockstar and we're glad he could help you out. Enjoy your new Mazda6!!
Awesome buying experience
We bought the stunning 2016 Mazda6 at Bob Moore. We had the pleasure of working with Austin Baird in choosing our car. We were still looking at different sedans from different manufacturers at that point. But Austin helped us find a great feature packed car with great value.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the great feedback. The Mazda6 is so much fun to drive. Enjoy!
One "Moore" Mazda
I've lost count, but I'm thinking that this is my 6th Mazda, and all but one was purchased through Bob Moore Mazda. The one Mazda I purchased elsewhere was not a pleasant experience, which helped me realize that all dealerships and sales agents are not equal. The entire staff at Bob Moore, including the General Manager, who I met in passing, are very real and genuinely interested in serving you the customer finding a car to fit your wants and needs. It's interesting, the one Mazda that I purchased at another dealership, ALL of my service on that car, and every car since, has been with Bob Moore through Yan. Yes, all aspects of this dealership is a class act. My Last purchase, a 2016 Mazda 3, and working once again with Terry Johnson, was a wonderful experience. I can't wait for my new drive to arrive! Thank you all for making what could be a painful event into a very pleasant repeat experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
