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Bob Moore Mazda

(1,154 reviews)
Visit Bob Moore Mazda
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (405) 696-4469 (405) 696-4469
Used (405) 696-4470 (405) 696-4470
Service (405) 696-4471 (405) 696-4471

Reviews

(1,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Mazda from DealerRater.

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Best service!

they gave us the best service ever. Everyone was very helpful. I will surely buy our next car with them again. Thank you! Good job everyone! You made our 1st car purchase experience here in Oklahoma a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This is awesome. Thanks so much!

Great experience with Nick McGregor

Nick was so helpful and made buying our Mazada easy! We are very happy with our CX5. Nick was very transparent and easy to talk to! I would recommend them any day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service with no smile Part 2

Well - I never thought anything would ever come out of this review other than a place for me to vent my frustrations on service I felt was subpar. Well I was pleasantly surprised to actually hear from the Bob Moore Mazda Service Manager. We'll call him Curtis. He let me know that this review actually made it all the way up the chain and back down to him. We discussed what had happened to me and my feeling towards the whole messed up deal. Curtis was a little surprised that his service department got a bad rap and he assured me that this was not how Bob Moore Mazda would ever treat it's customers. He was definitely interested in seeing what it would take to get me to come back and try them again. I will not discuss the arrangements that were made but I was satisfied with the results, so I guess I'll give them another shot. For those of you out here who think that doing reviews will get you nowhere I beg to differ. So please don't be afraid to speak up when you think you got the shaft, just be honest with your story. Thanks Bob Moore Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Marty

Sorry for my dumb but I don't know what you mean by "Title of your review". But I will say, Elton and all of Bob Moore were the absolute best. Tens all the way around. I dislike buying a new car but they made this a positive experience. Elton listened to all I had to say and did exactly as I asked. This is our second new Mazda from Bob Moore and I am certain it wifi not be our last. They are all "Rock Stars" in my book. The second half of this refers to the recall on our other Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We know that buying a new car is a big decision, so we're glad our staff could provide you with a fun, hassle-free experience. We're glad you're part of the Bob Moore family!

AWESOME SERVICE

If I could give Bob Moore Mazda 10 stars I most definitely would. I'd been searching for my next vehicle and been to at least 25 other dealership in the Oklahoma City area. BMM was where my search ended I found my car online and it was exactly what was posted online. It was CLEAN AND NICE. The maintenance and upkeep of their cars is absolutely AMAZING. If you knew how many dealership were willing to sell me a piece of auctioned off junk with broken parts that they are not even willing to fix without you paying, you would be shocked. I was in and out in under an hour and that's including negotiations. They even worked with me on financing and drove off in my new used car the same night. They also returned my rental car and filled both cars up with gas because I was "An appreciated customer"! How awesome is THAT! I'm sure they do that for all their customers...but I did feel special. This was the best experience ever. I wish I would have stopped here first. THANK YOU so much Dale, Jimmy and Michael for your OUTSTANDING Professionalism and Customer service. It was such a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

This is great to hear! We're glad you had a great experience!

Can't Complain One Bit

We were very happy with our experience. It def helped that we did our research and knew exactly what car we wanted before arriving. Scheduled a test drive online and the car was waiting for us when we arrived. Cameron Davies was very knowledgable and the test drive was very informative. They worked w us when it came to financing and we were able to come to a fair agreement that fit our budget. Big thanks to Cameron & the whole management team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review!

WE KEEP COMING BACK

We bought our first CX-9 from Bob Moore Mazda in 2007 and because of the overall staff at Bob Moore, from sales to service, we keep coming back. We just recently purchased the new CX-9 about a week ago and once again had a wonderful experience. Our sales rep, Jimmy Lai, took good care of us and handled every detail to our best interest. He was kind, attentive, helpful and a very nice young man. We absolutely love our new Mazda and found the entire staff from sales, service and business to be friendly, helpful comfortable to deal with and never pushy or hard sale. When you buy a car from Bob Moore you can expect a friendly environment, personal attention and excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the great review!

Good Experience

I had a very good experience with Bob Moore Mazda. They kept easy and simple for me. I communicated with them during the week by e-mail, and that helped a lot. I told them what I wanted, and they made it happen. I have no hesitation recommending them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is great to hear. We're glad we could help!

Not a good first experience what so ever

Had been looking at a 2015 challenger for almost 2 weeks. I haven't been able to get there cause of work but today on May 12, 2016 I was able to leave work early and get there. The girl I guess working the front desk Calle dme every other day and I thank u for keeping me interested but why would she do that if the car wasn't there. She had called me that morning, about the car and asked when I was coming in. I said around 130 and she said ok it would be there. I got there and she was off already and the car had been sold two days ago......they said it takes longer for the car to come off the Internet. But she works there, she wouldn't need the Internet. She could literally walk the lot and would see it. The kid that helped me acted like he didn't know much. I just ok thank you. I wont be back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Easy Purchase

Alex Erway & Matlin Mixon made this an easy purchase. In & out, no hassles, no games. I would not hesitate to purchase from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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