Skip to main content

Bob Moore Mazda

(1,154 reviews)
Visit Bob Moore Mazda
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (405) 696-4469 (405) 696-4469
Used (405) 696-4470 (405) 696-4470
Service (405) 696-4471 (405) 696-4471

Reviews

(1,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent Staff @ Bob Moore Mazda

I found a used 2016 Miata on cars.com at Bob Moore Mazda in Oklahoma City. I chatted on line on separate occasions with Angel and Chris to get information on the car. I booked a one-way ticket to Oklahoma hoping the car was all it was represented to be. The pictures on cars.com showed a very clean car inside and out. My salesman, Elton Rhoades, picked me up from the airport and took me to the dealership. I proceeded to test drive the car and decided to buy it. It was a slow day at the dealership but the atmosphere was relaxed and everyone I encountered was very nice. The entire process was a pleasure. I felt like I got to know Elton on a personal level in a very short period of time. If you're looking for a Mazda in the OKC area, Elton is your man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fast and Friendly

I was very happy with the service I received. No sitting in a closed room waiting and waiting. The Salesperson, John, was very helpful, explained each step of the process to me so I wasn't sitting there wondering what was going on. Open setting! I could see where everyone was. Other employees stopped to ask me if I wanted some water or coffee, manager even came by to thank me for buying a car here. Financing went smoothly and I was ready to drive away in a new car within two hours of arriving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi Cynthia! Thanks so much for your feedback. We're glad our team could help you find a car you love. Have a great day!

Excellent new car buying experience!

Terry Johnson, gave me every reason I needed to purchase a Mazda from Bob Moore. He helped me to get the best price for my trade and his guidance and knowledge enabled me to make the best decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful car buying experience

We had the pleasure to purchase a Mazda 6 from Bob Moore Mazda. Our sales person Bobby was very informative, nice, not pushy and very knowledgeable. We had a great experience in the finance department also. The dealership was outstanding and we would definitely recommend and return to buy a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback. We're glad Bobby could provide you with a great experience. Enjoy your Mazda6!

OUTSTANDING EVERYTHING!!!

Where do I start. We were looking at an older Mazda at Bob Moore Mazda for my fiancé who wanted to trade her Ford Escape for a two door. The car was nice and drove very well. My concern was the safety issue not from the car but from being hit by other drivers. I discussed this with the Used Car Manager, Travis Jacques, and we looked at other vehicles. Along with him and Michael Sanchez, the sales Consultant, they showed her a 2012 Honda and after the test we drive she really liked it. The problem she had was the car, which was red, had no character. Travis said not a problem. He researched different sites and came up with several ideas. We decided to paint the roof black and he showed us different styles of Rims that went well with the tires and gave the car some much needed character. They were already going to replace the back bumper which had nice dent in it and were asked if we would like a Spoiler put on? We decided to add the red spoiler and go with what he suggested. We also decide to have the back light covers shadowed in. All this was done and well within our budget. We even got a loaner vehicle that was a joy to drive. Travis and Michael were never insisting or pushy and we never felt pressured about anything. He let us talk alone when we wanted to and gave us plenty of space. We ended up getting the 2 door sports vehicle that my fiancé wanted and were very well satisfied with everything. He gave us top dollar for our trade-in and a deal we could not pass up on. When we went to finance, Matlin Mixon, the Business Office Manger did everything he could to get us the best deal for our money. All of our questions were answered and we left there very satisfied. When we picked the car up we were very satisfied with the outstanding job they had done. Again, outstanding customer service from everyone involved. Will definitely will go back there and tell our friends about this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! We're so glad our team could put their heads together to think of some creative ways to give your fiance's car some character. Let us know if we can help you out in the future!

Bush League

Financial guy great. No one to clean car after purchase. Took floor mats out of vehicle hoping we wouldn't notice very bush league.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bush League

Finance guy was great all else terrible. Nobody available to clean car after purchase and then fliir mats were missing when we got ready to leave. Very bush league.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Barry. We're disappointed to hear you had a bad experience and we'd like to learn more about what happened. Would you mind responding privately with your contact information? We'd be happy to have our General Manager reach out to you to discuss the situation. Thanks for bringing this to our attention!

Elton Rhoades is great

I thoroughly enjoyed working with Elton Rhoades. I knew what I wanted and he didn't try to sell me anything else. He made the purchasing experience nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Elton could make your experience fun and hassle-free. Thank for being part of the Bob Moore family!

Buying Our First Mazda

Terry Johnson did an exceptional job of answering our questions about every detail of what we were looking for in a vehicle. We bought a new Mazda from Terry and we have high confidence that we understand the value package and made an informed decision. John Crosby, Marcus Wait, and Matlin Mixon also worked with us and made our buying experience a very positive one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! Buying a new car is a big decision, so we're glad our team could make your experience fun and hassle-free. Have a great day!

Very accommodating

I've been working with Micheal for a couple of months now and he was very patient and helpful in helping me decide on the perfect car for me. He made the purchasing process as painless as possible and my first car buying experience one to remember! I would most definitely recommend Micheal as Bob Moore Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your great review! We're so glad Michael could make your car buying experience pleasant and help you find a car you love. Let us know if we can help you out in the future!