Reviews
Write a reviewGreat people.
Easiest car buying adventure we have ever had. Super friendly staff. Will buy here again in the future. Customer service is there focus, unlike some other dealeeships we went to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, thank you for the review! We are thrilled to hear that you found the right vehicle working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!
Great service
Took car in for oil change and tire rotation. James wrote it up and kept me posted on progress. Service was timely and as always waiting area at Harper is very comfortable. Fair price and quick turnaround
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom - We are thrilled that James and the team took such great care of you and your vehicle! Thank you for trusting Harper INFINITI with your business, we hope to welcome you back again down the road.
Probably the best car transaction ever.
Probably the best car transaction ever. The folks were all inviting and worked to understand our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that we delivered a 5-star buying experience. Thank you for working with us here at Harper INFINITI.
Great dealership
Very satisfied with salesman and dealership. I have bought from dealership before. Service department is great. Would definitely use them again when in the market for new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to recommend Harper INFINITI, Jim. We appreciate the kudos and look forward to seeing you again down the road. Enjoy the ride!
My wife loves her QX80!
This was our second purchase from Harper Infiniti. Our 1st experience changed our car buying experience forever with the great service they give you. So when my wife totaled her 2012 Infiniti q56 it was hard to decide on a replacement. We was glad to see Harper have one in stock to check out. We was not disappointed. Rosemarie went beyond to get us our 2017 and made this experience just as smooth as the 1st.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terry, thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Harper INFINITI team. We appreciate the kind feedback about Rosemarie and are wishing your wife safe travels in her new vehicle!
I had a good experience with Harper Infiniti.
I had a good experience with Harper Infiniti. I would recommend purchasing a car at this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!
Prompt and courtious.
Prompt and courtious. Zach is very dependable, upfront and through explanation of recommended service now and in the future. Harper INFINITY is a first class dealership and service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 stars! We're glad that Zach was prompt, courteous, and trustworthy. We appreciate your business here at Harper INFINITI! See you again next time.
Quick, friendly, and curtious.
Quick, friendly, and curtious. Richard was very helpful during my visit and helped make the experience with my unexpected alignment go smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are gratified to hear your visit to Harper INFINITI was so enjoyable, and that Richard was able to provide you with such excellent service. Our team strives to ensure customers have the best experience possible, and we are proud that we were able to meet your expectations!
Best dealership in Knoxville!!!
When you choose buy a car you may not realize that you are marrying the dealer, for better or worse. I didn’t buy my car from Harper’s but they treat everyone the same, kind, professional, and TRUSTWORTHY !!! That is why I looked at auto makers that they sell and service. And BTW Marcus is great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric, thank you so much for leaving us this supportive feedback! We're delighted you enjoyed working with Marcus and our team. We hope to work with you again down the road!
Absolutely great services and respectable services
My experience at Harper Infiniti of Knoxville has always been respectable, courteous, and professional. Eric Liner, is very attentive to my vehicle services needs. Eric is very knowledgeable of his job and excellent in keeping me updated about my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Terry! We're glad that the team was courteous and professional. We appreciate your business and kind words about Eric! See you and your vehicle next time.