Reviews
Write a reviewService with a smile!
Excellence service and super nice as always! Every time I take my car in for service I am always greeted and every single employee that works in the service department is always smiling and happy to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It has been our pleasure to serve you, Nichole! Thank you for the excellent review and for trusting Harper INFINITI with your vehicle's care. Have a wonderful day and we hope to see you again down the road!
Outstanding Service
I recently had service on my car and I am thoroughly appreciative of the service they provide. Philip always greet me with a smile and calls me by my name. Eric also is very attentive and communicates everything about the repairs. Always outstanding service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric, Philip, and the team are always happy to help you out! Thank you so much for your continued support of Harper INFINITI and we will see you again soon!
I was very impressed with the work done on my car.
I was very impressed with the work done on my car. Eric was very professional and it was appreciated. Very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star review of Harper INFINITI! Eric will appreciate the shoutout.
You all deserve it.
Fantastic dealership with quality sales staff and service
Fantastic dealership with quality sales staff and service personnel! Love Harper’s! Will always purchase from these dealerships!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful to have your business, Brenda. Thanks for taking the time to leave us a review! - The Harper INFINITI Team
Great Experience
Great buying experience with Tommy. Christian was great to work with as he taught the latest improvements in my Infiniti technology. Highly recommend this dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that Tommy and Christian took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead!
Zach in service was the absolute best person to deal
Zach in service was the absolute best person to deal with. A+++ There mechanics are top notch andwould recomend to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Zach took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead!
Outstanding Service department.
Outstanding Service department. Excellent attention to detail and explain vehicle needs in clear and understandable terms.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear that our team provided you with stellar service! Thank you for trusting Harper INFINITI!
Battery problems
I ran my battery down and my car wouldn't start. Harper sent someone to jump my battery. I drove the car around to charge battery with alternator. I went the next day with no appointment and they checked my battery and talked with me to figure out why my car would not start. I left my key fob in my car for an extended period of time--it drains the battery. Everyone was very nice and so helpful to figure out what happened. I love the service I get at Infinity. I like the waiting area and felt treated well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to serve you, Shirley! Thank you for the awesome review and for trusting Harper INFINITI with your vehicle's care. We are so glad that our team was able to help you during your time here and identify why the car was not starting. Have a great day and we hope to see you again for any future needs!
Great first impression
Zach greeted and immediately made us feel welcome because we were s few minutes late. He provided for us a ride to go eat lunch. Everyone was very courteous and professional.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to serve you, Thomas! Thank you for the excellent review and for trusting Harper INFINITI with your business. We are so glad that Zach was able to make your time here so successful. Have a wonderful day and we hope to see you again down the road!
Helped me get both cars serviced at the same time by
Helped me get both cars serviced at the same time by giving me a loaner car and staff to drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that our team was able to assist you! Thank you for the 5 stars, and have an awesome day! –The Harper INFINITI Team