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Harper INFINITI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (676 reviews)
Visit Harper INFINITI
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (865) 338-5212 (865) 338-5212
Used (865) 329-7640 (865) 329-7640
Service (865) 338-5264 (865) 338-5264

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper INFINITI from DealerRater.

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Excellent Service!

Great dealership and excellent service department. Eric Liner is awesome! I drive from Chattanooga to have my car serviced there and Eric take care of my vehicle. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words and thoughtful review! We appreciate you making the drive to come to see us here at Harper INFINITI. We are delighted that Eric and our team provided you with top-notch service and we look forward to assisting you next time.

Wonderful Service Department

Extremely helpful and courteous staff both times I’ve had my car serviced and their work is clean, concise and thoroughly laid out/explained. I’ll only take my Infiniti to this dealership for any work I need. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lindsey, thank you for the review! We appreciate your business and hope to see you back again at Harper INFINITI. Safe travels!

Very informative and prompt with providing information.

Very informative and prompt with providing information. Very professional and engaged. They take care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! We are grateful to have your business. Thanks for taking the time to leave us a review! - Harper INFINITI Team

Simply the Best

Harper Infinity is the best dealership I have ever used. I have used them for several years now and have always had good experiences. Eric Liner is my go to guy and I trust him to be honest about my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving Harper INFINITI this wonderful review and for trusting us with your business. It has been our pleasure to serve you! Eric will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

Fantastic Dealer and Service Center

Never had a bad experience! Bought my last 3 cars here, and took/take them all for service as well! Greg in Sales and Eric in Service are both fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to hear that Greg and Eric took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Have a great rest of your day!

Marcus and the entire service department are absolutely

Marcus and the entire service department are absolutely the best. I always feel like they care about me as a person. Always very helpful and clean my vehicle like a whistle!! Love them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that Marcus and the service team have provided consistently fantastic assistance. Thank you for being a loyal client of Harper INFINITI!

Such great service and wonderful people.

Such great service and wonderful people. Eric always is so helpful and kind! I am consistently greeted with smiling faces and people who want to help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Eric and the Harper INFINITI team deliver five-star customer service! Thank you for sharing and supporting our business.

I seem to always have a good experience when I utilize

I seem to always have a good experience when I utilize the services of Harper Infinity. Service technician Eric Liner always is very friendly and helpful and the servicing of my vehicle. I would rate them very highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad to have you as a loyal customer, William. Eric will appreciate the shoutout. Thank you, from the Harper INFINITI team!

Great Experience

James was very professional and helpful. Helped with getting the road rash removed from all four rims. They look brand new. Was there for scheduled maintenance and check up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It was our pleasure to serve you! Thank you for the awesome review and for trusting Harper INFINITI with your vehicle's care. We are so glad that James was able to help you during your time here. Have a great day and we hope to see you again for any future needs!

Awesome!

Eric was awesome! He attended to all my needs, and made sure I was aware of everything going on during my time at Harper. I always have a great experience at Harpe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are proud to have earned your business here at Harper INFINITI and will pass along your kudos to Eric. Thanks so much for the shoutout, Chris!