Reviews
Steven was fantastic.
Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Genesis. Maybe that sort of thing happens frequently, but I have never experienced anything like this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm glad Steven's communication was excellent, B Curry. Please feel free to call me at 918-995-2587 so I can assist with any other concerns. Thank you, Frank Seitz- Service Manager
Salesmen were great.
Salesmen were great. Went car shopping on a day with bad weather and they still made sure it was a warm and pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you had a positive experience despite the bad weather, Calli. Our sales team is dedicated to ensuring a warm and pleasant car shopping experience. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Safe travels!
Amazing service and super helpful Reginald was amazing to
Amazing service and super helpful Reginald was amazing to work with, he made the process super simple and enjoyable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review, Hunter! We're thrilled to hear that Reginald provided amazing service and made the process super simple and enjoyable for you. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your business!
I bought a used vehicle from Tulsa Hyundai and
I bought a used vehicle from Tulsa Hyundai and successfully did the entire process remotely before I went to the dealership to pick up the car. It was a good experience and I am happy. Thank you Jimmy and David.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that you had a good experience purchasing a used vehicle remotely from Tulsa Hyundai. Thank you for mentioning Jimmy and David—they'll be pleased to know they contributed to your satisfaction. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Congratulations again on your new Chevrolet!
Made the buying process easy; great customer service
Made the buying process easy; great customer service throughtout the process. Thank you Jimmy! You're the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to share your experience, vyt1! We're thrilled to hear that Jimmy provided you with great customer service and made the buying process easy for you. We'll be sure to pass along your appreciation to him. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new purchase!
Friendly and helpful.
Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi mmann10! We're delighted to hear that you found our team friendly and helpful, enjoyed our selection of vehicles, and had a positive experience with our service department. We look forward to welcoming you back when you're ready for your next vehicle purchase. If you have any questions in the meantime, feel free to reach out. Safe travels!
I had an appointment at 2:45 showed up a little early and
I had an appointment at 2:45 showed up a little early and still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the first 3 years. People came in and they were in and out and I was still sitting there. I was given a part for my wife’s new car that we had been waiting on since the first week of August. We were told they had it then told they never got an order for it and then told they were waiting for it to arrive and they told us at this appointment that they lost it. However at no point since Aug did anyone in the service center reach out to put it on the car. So they sent it home with me to put on my wife’s car. In a few words frustrating and poor communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Melissa. Thank you for bringing this to our attention. We apologize for the confusion and would like to speak to you. Please reach out to our service manager to discuss this further.
Very slow service for something which was very routine,
Very slow service for something which was very routine, changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I had an appointment to get the work done. So slow.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review, Barry. We are sorry your last visit took a little longer than expected and we are working with our team to addressing these issues to ensure a smoother and more efficient experience in the future. We appreciate your business and hope to have another opportunity to serve you.
The entire service team treated me well.
The entire service team treated me well. They had to deal with an issue that took several days to resolve. They kept me informed as to their progress, and completed the work in less time than I expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that the entire service team treated you well! It's great that they kept you informed about the progress, and we're pleased to have resolved the issue in less time than expected. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for your understanding and positive review!
Hannha was really helpful and kind, My appointment was
Hannha was really helpful and kind, My appointment was perfect and I have a good time waiting for my car!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Hannah provided helpful and kind assistance during your appointment, Sierra. We're also glad you had a good time waiting for your car. If there's anything else you need or if you have further feedback, feel free to reach out. We appreciate your positive review!