Reviews
They didn’t hook everything back together.
They didn’t hook everything back together. I left my car w them having no lights on. I pick up my car and my check engine light was on. Like cmon. Y’all do this everyday for a living and of coarse the one and only time I take my car into a shop they mess my xxxx up to where I gotta fix it myself. So no. I don’t like Tulsa Hyundai. Double check your work before you give us our vehicles back. Never coming back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, Hailey. We apologize for the inconvenience and appreciate you taking a moment to speak with us regarding this matter. If we can be of further assistance please let us know.
Handled the service with expertise.
Handled the service with expertise. New motor is doing fantastic. Couldn’t be more happy with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that our team handled the service with expertise and that your new motor is performing fantastic, Tammy! Your satisfaction is our priority, and we appreciate your positive feedback. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing Tulsa Hyundai!
Great sales staff and all around wonderful atmosphere.
Great sales staff and all around wonderful atmosphere. Everyone was super friendly and very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our sales staff and enjoyed the wonderful atmosphere. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your kind words and look forward to serving you again in the future!
2 hours for an oil change and tire rotation is too slow.
2 hours for an oil change and tire rotation is too slow. Then 2 weeks later, the dealer contacts me that my cabin air filter needs to be changed. Why wasn’t this mentioned at my previous appointment??? I would have changed it then. Dissatisfied customer, Susan Alonzi
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the extended wait time, Susan. Our aim is to offer better service, and we'll be collaborating with our team to enhance your experience during your next visit. Every customer should receive both a digital and printed copy of the multi-point after service which outlines next required services. Kindly consult with your advisor or our service manager for assistance. Thank you!
Great service.
Great service. My car was looked over and was given a report on what was needed to be looked at. And recommend services that were due at my mileage.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that you had a great service experience! It's important for us to provide a thorough inspection and recommendations for your car. If there's anything else you need or if you have further questions, feel free to reach out. Thank you for your positive feedback!
Hyundai vehicles are great.
Hyundai vehicles are great. The valets at Tulsa Hyundai are exceptionally friendly, helpful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're thrilled to hear you appreciate our Hyundai vehicles. It's fantastic that the valets at Tulsa Hyundai stood out with their exceptional friendliness, helpfulness, and professionalism. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out.
Nice salesman they treated customers very well and I’m
Nice salesman they treated customers very well and I’m glad that I brought my car and I tell all family and friends to come see you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Hyundai, Julio! We are pleased to hear that you had a positive experience with our team. Your recommendation to family and friends means a lot to us. If there's anything else you need or if they have any questions, feel free to let us know. We appreciate your trust and support! Enjoy your new ride🚙
I own a Genesis and was very unhappy with the Hyundai
I own a Genesis and was very unhappy with the Hyundai service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told the service would be amazing and loaners would be made available. This is my second attempt with this dealership. I will continue to travel for service appointments.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jana. Our Genesis building is almost finished with construction. As resources get allocated to the loaner program it will become easier and more convenient for our guests. We appreciate your business and hope to have another opportunity to serve you.
Salesman was nice but failed to tell us there was only
Salesman was nice but failed to tell us there was only one key fob until all paperwork was signed. The parts department would not give any discount on a new one. That was a $500 mistake...
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Upon arrival, I was told we would be informed of progress
Upon arrival, I was told we would be informed of progress as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle would be ready, but never received a call. Upon calling to check on my vehicle, I was told they needed it for another week. Finally got my vehicle back and they had also rotated my tires. The inspection showed all green only to have one of the tires blow out on the highway two days later.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Cgonz23. Please reach out to our service manager to discuss this matter further. Thank you.