Reviews
She provided great customer service and keep me informed
She provided great customer service and keep me informed She was awesome and willing to go extra mile to help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tls32001! We're thrilled to hear that you received great customer service and that our team went the extra mile to help. Your feedback is much appreciated, and we look forward to assisting you in the future.
Under construction.
Under construction. Under construction. Hard to navigate. Also, my vehicle still has a problem that hasn't been fixed.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I understand your concerns, and I'm sorry for the inconvenience. Please reach out to your service writer or our service manager so we can get this issue resolved promptly. Your satisfaction is our priority. Thank you for your patience.
Our salesperson Z was wonderful!
Our salesperson Z was wonderful! He was patient, authentic and fun! We enjoyed our interaction with the finance guy, Ethan, he was excellent. The process was clumsy due to the construction, I believe, that has thrown off efficiency. It took longer than any new car process I have done in the past (I have done a few). It didn't feel like a finely honed process. I have faith that when your space is back that the efficiency that you are known for will return,
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Renacook! We appreciate your feedback. We're delighted to hear that Z and Ethan provided you with a positive experience. We apologize for any inconvenience due to the construction impacting the process efficiency. Your understanding is much appreciated, and we look forward to providing you with our usual efficient service once the construction is completed. Enjoy your new Hyundai!
Excellent work.
Excellent work. Engine replacement went smoothly and quicker than expected. Staff was extremely helpful and friendly. They even helped prove the engine failure was due to a recall issue and saved us thousands.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, James! We're thrilled to hear that your engine replacement went smoothly and that our staff provided excellent service. Saving you money by identifying the recall issue is always our goal. We appreciate your trust and business!
They were very nice and they did everything I needed them
They were very nice and they did everything I needed them to do, however, when it came to keeping me updated, I had a hard time. I would have to call several times before anyone would call back, if anyone called me back. But the work is good and my car runs now so I really can’t complain too much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us, Bakedpotato405. We're pleased to know that we met your service needs, and we appreciate your kind words about our work. We apologize for any inconvenience regarding communication and will strive to improve in this area. Your input helps us enhance our customer experience, and we look forward to serving you in the future.
Process was rushed and there was no personal or
Process was rushed and there was no personal or professional relationships made during the process. Car was delivered with sticker still on windshield. Took car home then had to service with oil change within the first week with the engine oil light coming on. So it appears that the car was not serviced before it was sold.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We're truly sorry to hear about your experience, Titus. It's disappointing that your car purchase process felt rushed and lacked the personal touch we aim to provide. Your feedback is invaluable, and we're taking this seriously to improve our approach. We apologize if there was any oversight regarding the car's maintenance and the inconvenience it caused you. Please allow us the opportunity to make things right—your satisfaction matters to us.
I've had my car in twice for the same thing and they
I've had my car in twice for the same thing and they can't seem to figure it out even though I'm telling them what the problem shows up as from every other diagnostic/ coder. They keep telling me they can't find it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, m. nickols. Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience you've experienced with your vehicle. We'd like to clarify that during your previous visits, our diagnostic tests revealed low oil as the issue, and we recommended and performed an oil change, which resulted in the warning lights being cleared. If you are still encountering the same problem, please give our service department a call at (918) 995-2725. Thank you.
Tulsa Hyundai gives very good service.
Tulsa Hyundai gives very good service. Each time, I have taken my car in. The work is thorough. Never had any problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback, Liz! Providing reliable and thorough service is our top priority, and we're pleased to hear about your positive experiences. Let us know if we can be of further assistance.
Hannah was very nice and helpful.
Hannah was very nice and helpful. The waiting area was clean but all the furniture looked old. I realize it is temporary.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback, and we're glad to hear that Hannah provided you with great service. Thank you for your understanding regarding our temporary waiting area setup. We're continuously working to improve our facilities and look forward to our re grand opening happening soon!
I didn't have a good experience at all paid $99.
I didn't have a good experience at all paid $99.95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I called to check on it sent to voice-mail no return call.I went there and someone told me the advisor I had quit, so I got lost in the system.I am not a satisfied customer at all.I had my brother call to see how much it would cost for the issue that was suppose to be wrong with my car and they gave him a cheaper price maybe since I'm a female they feel they can charge me more,but I feel discriminated to be honest. I have had other problems with Tulsa Hyundai service, but I pray for them to be fair.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for your recent experience and any inconvenience it may have caused, TSMckinney03. To enhance the level of service provided to our valued guests, we have introduced new customer service representatives. We are excited about the upcoming completion of our new facility and hope you will have a more enjoyable experience during your next visit. Thank you for taking the time to share your feedback with us; it is greatly appreciated.