Reviews
I realize you are under construction, but my husband is
I realize you are under construction, but my husband is in a wheelchair and the temporary ramp to temporary waiting room is dangerous. Had I known the situation, I would have had someone come to the house and stay with him, and come by myself.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience caused by our construction, Mrs. Meyer. Your feedback is essential to us, and we understand the importance of ensuring safe access for all our guests. We will promptly have someone assess the temporary ramp to the waiting room to address any safety concerns. Our goal is to provide a comfortable and secure environment for all visitors. We appreciate your understanding, and if you have any further questions or concerns, please feel free to reach out. Your husband's safety and your peace of mind are important to us.
Unorganized and extremely overwhelmed service department.
Unorganized and extremely overwhelmed service department. It seemed like most of the advisors were veru inexperienced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We acknowledge the challenges you've faced, and we are actively addressing these issues with our new staff through ongoing training. We appreciate your understanding, and we're committed to improving your experience with us. Your feedback helps us make necessary improvements, and we look forward to providing you with a more organized and efficient service in the future. Thank you for your patience.
It was a great experience throughout the whole process I
It was a great experience throughout the whole process I would definitely recommend them to friends and family
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your recommendation, Tina! Providing a great experience for our customers is what we strive for, and we're thrilled to know you had a positive one. If you ever need our services again or have friends and family in need, please don't hesitate to reach out.
Jimmy was very helpful in finding the car we wanted.
Jimmy was very helpful in finding the car we wanted. He followed up as promised.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Hyundai! We appreciate your feedback! Your satisfaction is our priority and we're delighted Jimmy could assist you in finding your desired car. If we can be of further assistance, please let us know.
Aside from it looking as though it was just hit by a
Aside from it looking as though it was just hit by a wrecking ball and the car lot looking like an auction parking lot, the attention from D'Angelo was great! Can not wait to see the facility once the remodel is complete. We did go to the competitor's dealership and did not get the welcoming experience that Tulsa Hyundai/Dangelo provided.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback,babfent! We appreciate your understanding as we work on improving our facility. We're delighted to hear that D'Angelo provided you with great attention and a welcoming experience. We look forward to showcasing our remodeled facility to you in the future
Our Santa Fe 2.
Our Santa Fe 2.0 had a knock sensor fault. Tulsa Hyundai replaced the engine under warranty in 3 weeks and everything has been working great. Glad we decided to go here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience, David! We're pleased to hear that Tulsa Hyundai promptly addressed the knock sensor fault by replacing the engine under warranty, and that your Santa Fe 2.0 has been running smoothly. We appreciate your decision to choose us, and if you ever need any further assistance in the future, please feel free to reach out. We're here to help keep your vehicle in top condition!
Dishonest liars.
Dishonest liars. First they told me it takes a couple of hours to do a diag test and check why engine overheats. I requested a shuttle home and didn't hear back, so I called them after few hours, they said they will get back to me tomorrow. I went there next day and found out they didn't even touch the car. When I told them I will take the car elsewhere they said we will work on it immediately. Long story short, they charged me $100 diag test just to tell me the cap of the coolant was missing. I am not sure if you need a diagnostic test to see that the cap of the coolant system is missing. I had also asked them to change the oil and use "full synthetic oil". They didn't and after they brought the invoice I asked them if they did, and the guy looked at the papers and said oh yeas and went back and changed the invoice, just to charge me more for regular oil. Little did he know that the mileage stamp was already placed on my car windshield for 5000 miles (full synthetic covers 7500+ miles)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience and miscommunication you experienced during your recent service visit. Your feedback is important to us, and we take your concerns seriously. To address these issues and provide you with a resolution, we kindly request that you reach out to our service manager. They will be able to access your most recent visit details and investigate the situation thoroughly. We're committed to improving our service and ensuring transparent and accurate communication with our customers. Your feedback helps us identify areas for improvement, and we appreciate your patience as we work to rectify these issues. Thank you for bringing this to our attention, and we look forward to addressing your concerns.
Prior to my arrival I was told it would take 2 hours I
Prior to my arrival I was told it would take 2 hours I was out in less I appreciate the service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alicia, we're pleased to hear that you received quick and efficient service, surpassing the initial time estimate. Your appreciation is valued, and we're glad your experience was a positive one. Thank you for trusting Tulsa Hyundai with your vehicle needs.
Very bad communication with service department.
Very bad communication with service department. Too many chiefs and not enough Indians. One tells you one thing then another employee says something else.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Lynnette, we would like to apologize for the level of service you received during your visit. We are actively training our new team members to enhance our service to the Tulsa community.
Great experience through the entire process of purchasing
Great experience through the entire process of purchasing my vehicle. Definitely earned a client for life.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear that we earned you as a lifelong customer, rminnick6! Thank you for choosing Tulsa Hyundai with your vehicle needs. We appreciate your business. Welcome to the Tulsa Hyundai family!