Reviews
Dealer has disappointed on every post purchase
Dealer has disappointed on every post purchase interaction. Valet Service has been terrible, Tulsa Hyundai Service Department is terrible and not interested in improving or receiving feedback. I would give the GV80 back if I could.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Navybob. We're truly sorry to hear about your disappointing experiences with our dealership and service department. Your satisfaction is important to us, and we take your feedback seriously. We apologize for the issues you've encountered and would like to address your concerns. Please feel free to reach out to our management team so we can work to improve your experience and address any outstanding issues. Your feedback helps us make necessary improvements, and we hope to have the opportunity to change your perception in the future. Thank you for sharing your concerns with us.
The people where nice and the cars where nice I would
The people where nice and the cars where nice I would recommend this place to friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our people and vehicles earned your five-star rating and review,hrbarbee05! Your recommendation means the world to us and we look forward to serving your friends and family. Thank you!
Experience was great.
Experience was great. Kenny was great to work with. Will recommend to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted you had a great experience with Kenny, Terri. Thank you for the recommendation. We look forward to serving your friends and family!
The service department is really improving!
The service department is really improving! Finally, some good customer service even with the construction going on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jas119671, we're thrilled to hear about your positive experience with our service department! We're working hard to enhance our customer service even during the ongoing construction. Your feedback means a lot to us. If you have any more suggestions or comments, please don't hesitate to let us know. Thank you for your support!
Service department is extremely poor.
Service department is extremely poor. I was so happy when I first bought my GV80 that I bought my wife GV 70. The service is getting so bad I might trade my car in and get a Lexas if y’all don’t fix this.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
John, we deeply regret to hear about your recent experience with our service department, and we appreciate your loyalty as a valued customer. Please accept our sincerest apologies for falling short of your expectations. We take your feedback seriously and are committed to addressing the issues you've encountered to improve our service quality. Your satisfaction is our top priority, and we hope to regain your trust in us. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to contact us directly. We are here to assist and ensure your future visits meet the high standards you deserve.
It’s a little confusing getting around with all the
It’s a little confusing getting around with all the construction. I could tell my car slipped through the cracks and was forgotten about, which is fine sometimes that happens, what matters to me is if the dealership moves forward and makes it better.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about the ongoing construction and your experience,kdawg625. We apologize for any confusion you encountered and any oversight with your car. Your satisfaction is important to us, and we're committed to making things better moving forward. If there's anything specific you'd like us to address or if you have further feedback, please don't hesitate to reach out. We appreciate your understanding and the opportunity to improve your experience.
Salesman Jimmy was awesome.
Salesman Jimmy was awesome. He was not pushy at all and listened to all our questions. Very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Jimmy and our Tulsa Hyundai team, Shane! We are pleased to hear that he was knowledgeable, listened to your needs and answered all your questions. We know you will love your new Hyundai. If we can be of further assistance, please let us know.
Worst dealership, crooked thieves .
Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in issues on a $5k car. Oh and had to just pay $162.50 at service for diagnostic fee on a car they knew xxxx well was a lemon. My hope is then go belly up. Screwed me so screw you!! I would recommend 0 stars but it is not an option
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We genuinely regret to learn about your less-than-ideal encounter, eterry0. When acquiring a pre-owned vehicle, we advise considering an extended warranty to help mitigate potential expenses arising from routine wear and tear. Our goal is to ensure that all our customers have a positive experience, and we apologize for your inconvenience.
Great people.
Great people. However, you need to get the buildings finished. You also need to make it a faster experience. It took me over 2 hours to buy the car when it should have taken no more than 1 hour. Same thing happened to a friend who bought a car from you yesterday. By the way I bought a Genesis but not an option in this survey.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Genesis, Mstelle456! We appreciate your business and apologize for inconvenience with our remodel and the longer than expected purchase process. We hope to have our new facility completed in the Fall, hopefully before your first service appointment! Thank you for trusting our team with your vehicle needs, if we can be of further assistance, please let us know.
Good people.
Good people. Construction makes access difficult. It also extends the wait time. Looking forward to end of construction.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Bill. Thank you for sharing your thoughts. We're pleased to hear that you've had positive experiences with our Tulsa Hyundai team. We apologize for any inconvenience caused by the ongoing construction, which has impacted access and wait times. Your patience is greatly appreciated, and we too are looking forward to the completion of the construction to provide you with an even smoother experience. If you have any further feedback or if there's anything else you'd like to share, please don't hesitate to let us know.
