Reviews
They do good work.
They do good work. My car is running better than what it did. But then again, the bill was 1k,....
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the honest feedback! We’re glad your car’s running better, and we totally get that a $1K bill isn’t easy. We appreciate you trusting us with the work!
I was told the vehicle I purchased had a hitch but it
I was told the vehicle I purchased had a hitch but it doesn’t, I have made several attempts to resolve the issue including talking to Sami the manager but I can’t get a response or any help, this dealership doesn’t care about you after the sale
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your feedback. We're sorry to hear about the frustration you've experienced and appreciate you bringing it to our attention. Your experience matters, and your comments have been noted.
Great service and love the video of the inspection that
Great service and love the video of the inspection that was very helpful. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad you enjoyed the inspection video and found it helpful. We appreciate your kind words and look forward to seeing you next time!
There was a lot of deception on the part of this
There was a lot of deception on the part of this dealership during this transaction. The vehicle as new had 423 miles on it when test driven. Salesman said it would need 1000 miles to be considered used. Salesman did not disclose the history of the vehicle, i.e., it was a dealer trade from Texas. Vehicle did not have a window sticker, but it was furnished upon delivery which listed the original dealer. Dealership online site listed this vehicle as having and Internet bottom line price with certain incentives which I qualified for. Upon dealing with the finance department, the listed price for this vehicle was only $500 below the MSRP, not the discounted internet price. My trade was not driven and was offered $20K. Dealers own vehicle value app listed $23k. Multiple messages and emails with the Gen manager, financial manager, and salesman failed to provide an explanation of the pricing issue. Only responses were, "you signed it" and "we have answered your questions", when none of them had done. I will not be returning to this dealer for service and I intend to bring this matter to Hyundai Corporation in California!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your experience. We’re sorry to hear that the process didn’t meet your expectations. We understand how important clarity and communication are when making a purchase, and we regret that you left feeling dissatisfied. Your feedback has been noted, and we wish you the best moving forward.
Efficient, but scattered.
Efficient, but scattered. Had all info on car ready, just car wasn't quite ready.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback, Tara! We’re glad to hear the process was efficient, and we’ll work on ensuring everything is ready next time. We appreciate your patience!
Car has broken down twice since getting it fixed and has
Car has broken down twice since getting it fixed and has been such a long process. Think wisely before going.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for your feedback, and we're sorry to hear about your experience. I know your advisor has been working with your extended warranty, but please reach out to us directly—to discuss this further.
Steven was a great help with diagnosing and resolving my
Steven was a great help with diagnosing and resolving my issues with my car . Tulsa , Hyundai, need more employees like Steven .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're thrilled to hear Steven was able to help resolve your car issues. We'll be sure to pass along your feedback, and we appreciate your trust in us!
The provided shuttle service, washed my vehicle, stayed
The provided shuttle service, washed my vehicle, stayed in contact during the repair, followed up with estimates, very timely and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, christina.browning13! We're glad to hear you had a positive experience with our shuttle service and timely communication. We appreciate your feedback!
Matthew and his team truly went above and beyond to
Matthew and his team truly went above and beyond to assist us. It was clear that Matthew genuinely cared about our needs, prioritizing our satisfaction over simply making a sale. During the test drive, he was very informative, taking the time to explain the car’s features in detail and guiding us through the entire process. Overall, our experience with the dealership was exceptional, and I would highly recommend them to anyone.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, mblyerla! We're thrilled to hear Matthew and his team provided such an exceptional experience. We truly appreciate your recommendation and are glad you’re satisfied with the service!
Great experience!
Great experience! From the time arrived to the time we drive off the lot! Jason and JT were excellent.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, kmwagner82! We're so glad to hear you had a great experience with Jason and JT. We appreciate your feedback and hope you enjoy your new vehicle!