Reviews
Always friendly and have pictures for you to back up any
Always friendly and have pictures for you to back up any recommendations. I really appreciate being able to get drinks and snacks when you wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, sammyehall! We're glad you enjoy the friendly service and the little extras like drinks and snacks. We appreciate your feedback!
Steven was very knowledgeable and answered all my
Steven was very knowledgeable and answered all my questions. He was also very accommodating and very attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, mbush64! We're glad Steven was able to assist you with all your questions. We appreciate your feedback and look forward to serving you again!
When I called for an appt, I was asked if I had a stock
When I called for an appt, I was asked if I had a stock number for a specific vehicle, I gave them the number, salesman said they have it and would have them bring it around. It was not the same as the card on the key ring that I saw after I returned home. If the car I requested was sold before I got there, nobody mentioned it. I just felt like they wanted to sell this vehicle with over 1600 miles on it. So far I like the car.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, marycrawford0926. We apologize for the confusion and any miscommunication regarding the vehicle. We're glad to hear you're happy with the car, and we appreciate your honesty as we work to improve our processes.
Matthew took the extra time to explain features on my new
Matthew took the extra time to explain features on my new Santa Fe and was very patient with reviewing these features and with the test drives as well as walking us through the process of delivery!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chrisnroi! We're so glad Matthew made your experience with the new Santa Fe a great one. We’ll be sure to pass along your kind words!
Friendly and easy scheduling, but disappointed that the
Friendly and easy scheduling, but disappointed that the part necessary for my recall repair was not in stock requiring me to return an additional time to compete. If you knew I was coming for a particular recall why not make sure you have the part?
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Steve and Leeann. We apologize for the inconvenience and understand your frustration. We'll use this as an opportunity to improve our scheduling and parts coordination.
Quick friendly service .
Quick friendly service . James was very helpful and informative. This was my first experience with my new Palisade.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear James provided helpful and friendly service. Enjoy your new Palisade, and we look forward to seeing you again! 🚗👏
Megan went above and beyond to give us great service on
Megan went above and beyond to give us great service on my Kona Electric. I'll be happy to bring my car back for service again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear Megan provided such excellent service. We look forward to seeing you again for your next visit! 😊🚗
Kasey is the best service rep I’ve ever had!
Kasey is the best service rep I’ve ever had! She always helps me with a smile. Love her!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad Kasey has provided such great service—she truly is the best! We’ll be sure to share your feedback with her. 😊🚗
Fast and courteous.
Fast and courteous. Oil change was performed and people there were great. Will come back for the next one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad you had a fast and courteous experience. We appreciate your trust and look forward to seeing you for your next oil change! 🚗🔧
Very unprofessional.
Very unprofessional. Had my car for 7 days for a thirty minute job. Didn't keep in touch with me. I would call in the afternoon and she hadn't even checked on it. Did not bother to keep me updated.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for your frustration—this is not the level of service we aim to provide. We are working to improve communication and coaching our team to better serve you in the future. We appreciate your feedback and are here to assist if needed.