Reviews
I had an 8am appointment for window tint, I was told it
I had an 8am appointment for window tint, I was told it would be 45 minutes so I waited, at 9:10 my car had not been started. When it was done it was rushed multiple bubbles in the tint and now I have to take additional time to have it redone.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Kelsey. We understand how frustrating it can be when appointments don't go as planned and the final result doesn't meet expectations. We appreciate you bringing this to our attention and will consider your feedback as we continue to enhance the customer experience.
Gavin would benefits from increased communication,
Gavin would benefits from increased communication, knowledge of processes and cars, and adequate follow through. The mentioned impedes Gavin’s ability to extend exceptional customer service.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Denard. We appreciate your insights regarding communication, knowledge of processes, and follow-through. We will use this information to coach Gavin and value your input as it helps us enhance the overall customer experience moving forward.
Had issue with engine on my Santa Fe.
Had issue with engine on my Santa Fe. Engine was replaced by Hyundai. Service staff were very friendly and responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, tsinman2004! We're glad to hear that the engine replacement went smoothly and that our service team provided friendly and responsive support. We appreciate your feedback!
They are awesome to deal with Going over and beyond
They are awesome to deal with Going over and beyond Whole staff is very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, morganmedina.5! We're so glad to hear you had such a positive experience with our team. We appreciate your kind words and your support!
Forgot to service my car, when I got it back it had a
Forgot to service my car, when I got it back it had a scratch and someone else's phone connected to it. The alignment was not done correctly the first time and the car wash did not happen the first time. When we called back to talk to the manager on duty we were given the wrong info.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Sarai, we're truly sorry to hear about your recent experience. That’s not the level of service we aim to provide. We'd like to make this right—please reach out to us directly so we can address each of your concerns and ensure everything is properly resolved.
Zander made it very easy to understand and h e
Zander made it very easy to understand and h e explained explained all the in and outs of my new Genesis.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad Zander was able to make everything clear and help you understand your new Genesis. Enjoy your new ride!
Stephen is a joy to work with.
Stephen is a joy to work with. He is very patient, very knowledgeable and extremely professional. I look forward to him helping me next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, JILLIECELESTE! We're thrilled to hear that Stephen provided such a great experience. We look forward to assisting you again soon!
They did a good job with the diagnostic on my car and
They did a good job with the diagnostic on my car and fixing it and now it does run better and they washed it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, angelak0! We're happy to hear your car is running better and that you appreciated the service. We appreciate your feedback!
I appreciated the time.
I appreciated the time. James took to explain each item on the recommended service. I appreciated James keeping in touch with me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, trish1321! We're glad to hear that James provided clear explanations and kept you informed. We appreciate your feedback!
Not good in any way call for info.
Not good in any way call for info...frustrating...no response on work done...needs adjust no response couldnt even update oil life settings
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the frustration you experienced. This is certainly not the level of service we strive to provide. Please reach out to us directly so we can address your concerns and make sure everything is properly taken care of. Thank you for your feedback.