Reviews
We ordered Genesis all-weather floor mats at the time we
We ordered Genesis all-weather floor mats at the time we purchased the car. They said they would be there in 10 days to 2 weeks. We never got a call after 3 weeks that they had arrived. When we called they had ordered Weather Tech floor mats. We had to wait for the Genesis floor mats to be ordered. Then when we picked them up there was not a mat for the very back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We apologize for the delay and the confusion with your floor mats. This is not the level of service we strive for, and we will work to resolve this issue for you. Please reach out to us so we can make it right.
Tulsa Hyundai accommodated all of needs, questions and
Tulsa Hyundai accommodated all of needs, questions and concerns with patient graciousness. From the moment we entered the dealership, we felt we were working with an honest, reputable company with capable, considerate staff. It was a pleasure to work Tulsa Hyundai. And we love our Tucson!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Donna! We're so glad to hear that our team provided you with the care and service you deserved. It's great to know you're enjoying your Tucson, and we truly appreciate your kind words!
Had great service!
Had great service! Got good information and reasonable rates. Would recommend them to a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bridget! We're happy to hear you had a great experience and found our rates reasonable. We appreciate your recommendation and look forward to serving you again!
The greatest dealership I've ever dealt with.
The greatest dealership I've ever dealt with. Sales and service department are 5 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, James! We’re so glad to hear you had a 5-star experience with both our sales and service teams. We truly appreciate your kind words!
My experience with them since I got my new Elantra in
My experience with them since I got my new Elantra in 2021 has been great! Even through their construction in adding Genesis. They have made we want to continue doing business with them for a number of reasons: Customer service, quality of work and just making me feel secure every time I leave. Everyone I have been in contact there has been phenomenal from the time you pull in, to the time you leave and it’s a good feeling to feel that u received great service and that not just one person but everyone there is impressionable, the sales representatives and even the mechanics that you only see briefly. I Appreciate All of You and Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience! We're thrilled to hear that our team has consistently provided you with great service and made you feel secure every time. Your kind words mean a lot to us, and we’re grateful for your continued trust in us. We look forward to serving you for many more years to come!
Very nice and up front about cost and expectations.
Very nice and up front about cost and expectations. Also nice enough to clean our other Hyundai while there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, jwbrown411! We're glad to hear you had a great experience with us. It's our pleasure to keep your Hyundai looking its best! We appreciate your trust and look forward to serving you again. 😊
Great working with them professionals that know there
Great working with them professionals that know there stuff lol I bought a Honda but whatever’s I would give 10 stars if I could and Jeren was fantastic about answering all my questions and checking to see if I was happy with my purchase a few weeks after I bought the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the amazing feedback, Heather! We're thrilled to hear you had such a great experience, and Jeren will be glad to know he made a positive impact. We appreciate your support and would love to work with you again! 😊
Very nice place to deal with very professional and on
Very nice place to deal with very professional and on time with the Repair promise
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mike! We're glad to hear you had a great experience with our team and that we kept our repair promise. We appreciate your feedback!
Good service.
Good service. Only issue is I was told cabin filter was getting dirty and would need replaced next time. Also I was told nothing wrong with battery terminals. Today I got an email saying I rejected the service I was told wasn’t needed yet. A little bit confusing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, dgsimp! We apologize for any confusion regarding the cabin filter and battery terminals. We’ll make sure to look into this further to clarify and improve communication. We appreciate your understanding!
I took my car in for repairs following an accident.
I took my car in for repairs following an accident. Service Rep James McKinnon was outstanding. He dealt directly with the insurance company and dealt with any discrepancies. He kept my apprised of the progress throughout the repair and responded to any of my concerns quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Gatorcop10! We're so glad to hear that James McKinnon provided excellent service and kept you informed throughout the process. We appreciate your trust and are happy we could assist you!