Reviews
The dealership was very easy to work especially our sales
The dealership was very easy to work especially our sales person, Kareem. This was the most pleasant experience shopping for a car I have ever had and I am 74 years old. Can’t say enough about Kareem and all the others. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that Kareem and our team made your car-buying experience the best one yet. We truly appreciate your kind words and your trust in us. Enjoy your new vehicle! 🚗😊
Excellent facilities, knowledgeable sales people,
Excellent facilities, knowledgeable sales people, friendly atmosphere, No pressure. The process was very timely and the staff was very considerate to our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad you had a great experience with our team and enjoyed the friendly, no-pressure atmosphere. We appreciate your support and look forward to serving you again! 🚗😊
Great employee, willing to help explain the digital
Great employee, willing to help explain the digital components on my new vehicle. He is very knowledgeable on aspects of Hyundai. vehicles. It was a pleasure working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're thrilled to hear that our team member was helpful and knowledgeable. It was a pleasure working with you as well, and we hope you enjoy your new vehicle! 🚗😊
Overall good.
Overall good. Could be better on timing as it took longer than I was told. This resulted in missing out on alignment of tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We apologize for the delay and understand how frustrating it can be. We’ll work on improving our timing to ensure a better experience next time. We appreciate your patience and look forward to serving you again!
Little communication about time the job will be done.
Little communication about time the job will be done. Said the job would be done at lunch. No communication until I message about a delay at 2:00 pm.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the lack of communication, Andy. We appreciate your feedback and will work on keeping customers better informed about service timelines.
Zero communication.
Zero communication. Vehicle damage. Poor service. No car wash. Vehicle damage, every service. Service advisor ignores or forgets customer request for service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand your frustration with the lack of communication and missed service requests during your visit. Due to freezing temperatures, our car wash is not in operation, but we regret not informing you. Please contact us at 918-995-2587 so we can address your concerns and resolve this issue. Your feedback is important to us.
Hannah is always pleasant and helpful.
Hannah is always pleasant and helpful. I will ask for her every time. She makes sure I understand everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Hannah takes such great care of you. We’ll be sure to pass along your praise, and we look forward to seeing you next time!
I’ve taken my GV80 Genesis to the Tulsa dealership for
I’ve taken my GV80 Genesis to the Tulsa dealership for several services over the past 2 1/2 years. The advisors are incredibly friendly and knowledgeable. The quality of the (product/service) is always top notch exceeding my expectation. I highly recommend Genesis of Tulsa. Kasey and Gavin are remarkable. My vehicle is currently at the dealership. Gavin did a visual inspection on my vehicle and discussed with me my vehicles needs, clearly explained the possible necessary repairs and a preliminary estimate that has helped me decide about filing an insurance claim. Kasey prepared the paperwork. It could have been a stressful process, but she made it easy and stress free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that Kasey and Gavin have provided you with such exceptional service over the years. Your recommendation means a lot to us, and we truly appreciate your trust in Genesis of Tulsa. If you ever need anything, we're here to help!
My advisor was very friendly and knowledgeable.
My advisor was very friendly and knowledgeable. The waiting area was clean and accommodating. Unfortunately, my car could not be washed, but the floorboards were still vacuumed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Nicole! We're glad to hear you had a great experience with your advisor and our waiting area. We apologize for the car wash inconvenience but appreciate your understanding. We look forward to seeing you next time!
Went in for warranty work, picked up 3 hours later with
Went in for warranty work, picked up 3 hours later with no work and close to $3000 in proposed services. Rediculous.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jeff. We apologize for your experience and understand your frustration. Our goal is always to provide clear, helpful service with recommendations to keep your vehicle running in top shape. If you'd like to discuss this further, please reach out—we’d be happy to assist.