Reviews
Oil change was fine and windshield wiper recall was
Oil change was fine and windshield wiper recall was confirmed as completed. Didn’t take long.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear your oil change and windshield wiper recall were completed efficiently. We appreciate your feedback and look forward to our next chance to serve you!
Great service, they quickly took care of our needs and
Great service, they quickly took care of our needs and were courteous and friendly throughout.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, eaglemom1991, for your kind words! We're glad to hear you had a great experience with our courteous and friendly team. We look forward to serving you again!
Liked the salesman well.
Liked the salesman well. Finance people leave a lot to be desired. Need better people in that position.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ronna J, for your feedback. We appreciate your input and will take it into consideration to improve our services. If there's anything else you'd like to discuss or if you have further feedback, please feel free to reach out.
Overall great experience.
Overall great experience. They did everything I asked for to get me in the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Paxican, for your feedback! We're thrilled to hear you had a great experience and got the car you wanted. Enjoy your new vehicle!
Service can not fix my air conditioning.
Service can not fix my air conditioning. Have taken it in multiple times and they can’t find the problem. Very frustrated .
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dear Klzurek, We're very sorry to hear about the ongoing issues with your air conditioning and the frustration it has caused. This is not the level of service we strive for. Please contact us directly so we can address the problem and find a solution for you. Your satisfaction is important to us, and we want to make this right.
Reggie Blair did I a great job on the sale.
Reggie Blair did I a great job on the sale. He secured the vehicle we wanted and put no pressure on us. He was great to deal with.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jason C, for your feedback! We're thrilled to hear Reggie Blair provided excellent service and made the process pressure-free. We know you will love your new Hyundai!
Initially I was happy with my purchase but of course
Initially I was happy with my purchase but of course since I have left the lot, the salesman has ghosted me. The tint is bubbling up on our vehicle that was less than 30 days old and in the first email from Justin (which I had to follow up on) tells me it isn’t covered and will talk to his manager. I sent another follow-up with no reply. I drove 97 miles to this dealership and I am regretting every minute of it. They won’t take care of you after you leave so why spend your money here. The only reason I am giving two stars is the actual process itself was relatively painless and I got what I wanted on my trade-in. Otherwise, will never come back here again.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We are very sorry to hear about your experience with the tint on your vehicle. It's important to us that you're satisfied even after leaving the lot. We will follow up with our team immediately to ensure this matter is addressed promptly.
Trustworthy and honest but slow responsiveness and
Trustworthy and honest but slow responsiveness and construction makes it tough to navigate their service area
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, dcun44. We appreciate your honesty and will use your comments to improve our service area navigation. Please let us know if there's anything else we can do for you.
I went to dealership without an appointment due to a low
I went to dealership without an appointment due to a low air flag on my vehicle! I was greeted warmly and tire was patched in a timely manner! Moderate wait time that’s wasn’t overly long! Cost was reasonable. Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that you received warm greetings and prompt service for your vehicle at our dealership. We appreciate your feedback and look forward to assisting you again in the future if needed!
Terrible service will not return next time I will drive
Terrible service will not return next time I will drive to Broken Arrow for service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Cornelia, we apologize for the level of service you received. We value your feedback and are committed to improving. If you'd like to discuss this further, please give us a shout. We hope to have the opportunity to serve you better in the future.