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Bates Ford

(403 reviews)
Visit Bates Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 776-2973 (888) 776-2973
Used (888) 776-2985 (888) 776-2985
Service (888) 776-4992 (888) 776-4992

Reviews

(403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Charlie was knowledgeable and accommodating.

Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service dept did exactly what I requested in timely

Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We are the Proud owner of (5) Bates Fords.

We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service was very satisfied with the work done to my

Great service was very satisfied with the work done to my vehicle, also very knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Follow-up to my February 6th review.

Follow-up to my February 6th review. That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oil change, and I was promised the remaining oil changes will be covered. I appreciate the quick response and the resolution of the problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was truly Blessed dealing with these folks at Bates

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are very kind and helpful with the purchase of the

They are very kind and helpful with the purchase of the vehicle and very knowledgeable about the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler help me would definitely recommend him to anybody

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heba, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Great job on my Truck and providing a loaner while I

Great job on my Truck and providing a loaner while I awaited my repair to be done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good dealership to work with .

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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