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Jim Marsh Kia

(946 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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I bought a used car from Magic and all I can say is ,

I bought a used car from Magic and all I can say is , amazing experience, Magic was nice and attentive and we will definitely come back to him for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

“Magic” was able to get me into a new Kia Soul for the

“Magic” was able to get me into a new Kia Soul for the payment I could afford and made it easy for me, this was my first new car purchase, thank you Magic!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always love buying cars with Jesse!

Always love buying cars with Jesse!!! Will come back! Loved the delership look very unique

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Magic, was a great sales person😃 we really enjoyed

Magic, was a great sales person😃 we really enjoyed working a deal he didn’t pressure us in any way👍🏼He is an asset to your company ☀️ Thanks again Dreger’s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Magic Mike salesman is an asset to your company we enjoyed working with him thanks so much the Dreger‘s

Magic man was amazing and card tricks were professional.

Magic man was amazing and card tricks were professional. Thanks again for doing a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, very helpful, Atteia and Magic did all

Great service, very helpful, Atteia and Magic did all what they could to make my experience Great and Magic teaches me every thing about my new Car. And they were very patient with me. Excellent job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Dealership I know.

Best Dealership I know. Todd in service always does a great job for me. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

Jim Marsh Kia staff and service were truly exceptional.

Jim Marsh Kia staff and service were truly exceptional. Loved the ambiance of the lobby which reminded me of a museum. Our salesman, Jesse (Magic) was super friendly and knowledgeable. Magic made our buying experience stress free. Also, the finance specialist, Gino, was very friendly and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review. We are so glad you enjoyed your visit to our dealership and that you loved working with our team members. We look forward to working with you again in the future.

Consumer response

Definitely, we look forward to both recommending Jim Marsh Kia to our friends and family and working with you in the future. Again thank you for a awesome experience.

We have purchased 2 new Kias from Jim Marsh and got great

We have purchased 2 new Kias from Jim Marsh and got great deals on both. The price was right and we had used their service department and were really impressed. However the last time we called to make an appointment we were told it would be 3 weeks to get in for service. This has never happened before in the 9 years we have been going there. So don't know if they are short on techs or just cutting back but it's not good from the customer standpoint.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review. We apologize that you had an extended wait for the service center. We are doing the best we can to keep up with requests but, things are very busy. When convenient, please contact our Service Director, Blair Pickett, at blairp@jimmarshauto.com. Thank you for your time.

This dealer is my hands-down favorite, literally of any

This dealer is my hands-down favorite, literally of any dealer in the world…and we bought a BMW when we were stationed in Germany! Since 2015, Jim Marsh Kia has been the only place I have purchased my vehicles… My Kia Optima, my Jeep Wrangler and now my ‘22 Stinger. Their customer service and professionalism keep us coming back. And their service department and service manager, Todd, treat us like family! Whether it’s a check-engine light, a safety recall where my engine had to be replaced, a tire change or a regular maintenance check, I will not take my 4-wheeled babies anywhere else. 5-stars all day long!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kristi, Thanks so much for your amazing review and congrats on the new ride! We're thrilled to hear that you keep coming back to experience our legendary service and quality. It's an honor to be your go-to dealership for so many years. We look forward to the next time we get a chance to work with you. Thanks for shopping with us and have a fantastic day.