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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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Thank u Jesse, AKA “Magic” for making this process

Thank u Jesse, AKA “Magic” for making this process effortless! FIVE STARS! Thx for the entertainment 😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's always great to hear when a customer is happy because of our team's excellent customer service! Thank you for the great review and for choosing Jim Marsh Kia!

A really big help.

A really big help. Wonderfully explained everything and made buying a car a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a great review. We're glad to hear that you had a great experience buying a car with us and that everything was explained well. We hope you enjoy your new vehicle!

Magic was great and so was his magic!

Magic was great and so was his magic! We did not feel hassled. Everyone was friendly and service was great. Answer all my questions and I had a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a wonderful review! We're thrilled to hear that you enjoyed your experience with Jesse and our team here at Jim Marsh Kia. We pride ourselves on providing excellent service and answering all of our customers' questions. We appreciate your feedback.

jesse was super helpful during the entire car buying

jesse was super helpful during the entire car buying process. he was very knowledgeable and really listened to our needs and helped us accordingly. he genuinely cares about you and the vehicle you are buying!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excelente servicio, y muy agradable experiencia conocer a

Excelente servicio, y muy agradable experiencia conocer a Jesse M, gracias ,feliz con mi nuevo carro 100% recomendable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Jesse Martinez is an excellent salesman, courteous,

Mr Jesse Martinez is an excellent salesman, courteous, professional, and personable. It is a pleasure doing business with him and the Jim Marsh sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great job.

Jim Marsh Kia is my favorite car dealership of all time!

Jim Marsh Kia is my favorite car dealership of all time! Thank you Jesse Martinez!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Received an email, which was a sales pitch to trade in my

Received an email, which was a sales pitch to trade in my vehicle. Come on man you’re wasting my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We bought a 2023 Kia Telluride and were able to take it

We bought a 2023 Kia Telluride and were able to take it home 10/31. Within 2 days an airbag alert light came on and I was told I needed to bring the car in for service which we brought in on 11/7. It has been almost a month and we STILL don’t have our car and have no estimated date when our car should be completed. Everything has been a complete nightmare, and I would highly recommended taking your business elsewhere!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Castiglione was fantastic to work with him.

Mike Castiglione was fantastic to work with him. Him and his team really did right by me in ways other dealerships won’t. Jim Marsh is the only place in Vegas I will ever buy a car from. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.