Jim Marsh Kia

Jesse was really cool. Even though he had just started he knows the inventory really well.

The dealership is clean and comfortable with nice furnishing to make the customer feel at home and not as if in a sterile environment.

Excellent service from Magic. Very knowledgeable & pleasant to work with. I highly recommend him & encourage you to contact him at Jim Marsh.

Great guy to deal with. Thank you so much !!! Was really surprised they were open on thanksgiving.

My #6Kia what agreat salesman magicman what agreat Finances Sales Service Part Internet department WOOOOOW

A good person and gentleman he talk gently to customer and give a good reason

TRYING TO GET SERVICE ON MY KIA. NO ONE CALLS YOU BACK OR ANSWERS THE PHONE. IM SORRY I BOUGHT A KIA .

I’ve been going to Jim Marsh KIA for years with my last two KIA’s and I’ve always received excellent service. Special xxxxxxto Todd who always goes over what type of service I need and doesn’t oversell when I think I need more. Nice waiting area with comfortable seating, T.V. and wi-fi. Will definitely stick with Jim Marsh when I am ready to buy a new KIA

Went in during their "Sales Event". They made us wait 5 hours and we told them we were leaving. They said they could put me in a new car and lower my payment. Did neither--payment was same as what I pay now. My car has very low milage and he would not show me what the trade-in value was they were giving me. So I chose not to do it. Second - recall notice - made appt and had to cancel due to family emergency. Called for 2 months to get another appt. (talked to Jim Marsh himself about the service dept. NOT calling me back. Finally got car in past Tuesday. Did 2 recalls and I left. Came home and went right in house. Next day, I went out to go to doctor's appt. and noticed a scratch on my passenger side mirror from back bottom all the way to front. I called and they had me bring it in and looked at it. The service person is rude and egotistical and told me he'd call me because he had to look at their video tapes to see if it happened there. Over a week later, no call from him either way. It was not on the car when I took it in and we have never had issues at our residence of auto damage. My sister's vehicle sits right next to mine and her's wasn't touched. So I am left to have this repaired myself. Between the issue with trading car and their sales dept. I will NOT go back to this dealership. If my car needs service for a recall, etc. I will go to another Kia Dealer in my area. I plan on writing a letter detailing all of this to Jim Marsh - it is his dealership and he needs to know this. This was not the first time the service person was rude and treated me like an idiot. Done with this place.

Return customer due to the no stress buying experience, the friendliness of the staff and the fact that I truly enjoy the KIA brand.