Jim Marsh Kia

Very dissapointed in the services received. I took my car in for my sun roof shield was not working.2 yrs was aho quoted $500.00. I recently too in to get that sun roof shield fix and was $1450.00. I agreed to the price because I wanted it fixed bad. They told me I should have my car back thurs. I dropped it off on Monday at 9:00. Thursday came I called and they said Friday because they were waiting on piece to come in. I call Friday spoke to some and was told not until Tuesday because they were still waiting on a peace to come. But they could have told me that Thursday when I called. Tuesday come I call they tell me. Nope car not ready until Thursday. I call Thursday and not car not ready Friday. At that point I lost it. Friday comes 2 weeks later he tells me my car is ready. I tell the man I get off work at 4.They tell me they will have pull up front waiting for me they will wash my car. I get there at 4,:30. Washig my car is the least they can do after keeping my car for 2weeks for a sun roof.. I get there I pay for my car it took them 30 min to bring my car to me. Then they did not wash my car. My steering had some scrapes in it. Like they scraped something against it. Very very dissapointed in how My car was handled. I spent 1450.00 you held my car for over 2 weeks, You promised a car washed. My car was never washed. It took yall 30 min to bring me my car. I had my transmission fixed in my car and got that back in 4 days on top of my steering wheel being scraped. Not a good experience. The lack of communication was terrible.

Ron “Cash” was fantastic to work with! He listens and worked well with me to get the vehicle that I wanted. He’s funny and personable as well! He’s a asset to the Jim Marsh company. Thanks Cash!!!!

Cash was an excellent host and the jim marsh kia was very accomedating to me and my puppy in training. they went above and beyond the service standard to make me feel comfortable.

This is the second time I've used Jim Marsh and once again they exceed my expectations Thank you for a great service experience again.

Roger was great during are interest in a new car especially when we decided to purchase the Kia. However during a recent visit to Jim Marsh Kia to change the oil in the Kia. Roger turn his back towards us ignoring us. Don’t know why maybe Mr Marsh can ask him.

If you want service done to your vehicle, Jim Marsh Kia is the way to go! Always a pleasant experience. All the employees show excellent professionalism! Thanks Jim Marsh Kia!

Mike C, at Jim Marsh Kia treated us with the utmost respect and he made our experience so pleasant that my mom and I didn’t mind waiting to get our deal done. He stuck with us from beginning to the end and when he had to step away, he excused himself with an apology and when he could, he came back and check in with us.

Jim Marsh Kia is the place to buy a car. I have bought and leased cars and would only go to Jim marsh. When you walk in the door you are greeted immediately and from there the experience is even greater. I love Jim Marsh Kia. Their concern is what you can afford and helping you get there.

I could not ask for better service anywhere, because Jim Marsh Kia has the best service in town as far as I am concern. Always ready to help in anyway they can. Thank you Todd and the rest of the people that work in Auto Service at Jim Marsh Kia

Everyone that greeted us when we came in was so professional and polite. They listened to what we could afford and went work to help us. We are very please with everyone and our new Kia Soul.