Reviews
We recently purchased two new vehicles from Murray Ford,
We recently purchased two new vehicles from Murray Ford, both times they had exactly what we were looking for in stock. The purchasing experience was seamless, fair and convenient. The sales staff from the General Sales Manager, Finance Manager to the Salesperson were friendly and informative. All of our questions were answered completely and promptly. We highly recommend Murray Ford and will definitely use them for future truck buying needs.
We recently purchased two new vehicles from Murray Ford,
We recently purchased two new vehicles from Murray Ford, both times they had exactly what we were looking for in stock. The purchasing experience was seamless, fair and convenient. The sales staff from the General Sales Manager, Finance Manager to the Salesperson were friendly and informative. All of our questions were answered completely and promptly. We highly recommend Murray Ford and will definitely use them for future truck buying needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to know you found both of the new Ford trucks you wanted in stock and that the purchase process was seamless and fair. Joey and our sales team are happy to hear your questions were addressed promptly and clearly. Thank you for recommending us, and we look forward to helping with your next truck purchase.
Fix my car in a timely fashion, and willing to help out
Fix my car in a timely fashion, and willing to help out wherever they can
Fix my car in a timely fashion, and willing to help out
Fix my car in a timely fashion, and willing to help out wherever they can
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Murray Ford of Starke, we look forward to having you as a valued customer for many years to come! Stephen C 904-796-6124
Joey Key helped me.
Joey Key helped me. He’s down to earth and a genuinely good guy. I recommend buying from him.
Joey Key helped me.
Joey Key helped me. He’s down to earth and a genuinely good guy. I recommend buying from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Stephen C 904-796-6124
I just bought a new f150 from Murray Ford.
I just bought a new f150 from Murray Ford. It's been 20 years since I last bought a new truck. Let me tell you it's amazing how much faster the buying process is compared to 20 years ago. I found the f150 in the color I wanted on their website, I sent them a message on their website and about 5 mins later,I got a call from a sales guy named Adam. Me and Adam talked on the phone and I explained to him I just had a ruff experience with another Ford dealer and I think Adam said to himself I'm going to change this guy's mind and show him not all sales guys are the same and he definitely turned my faith around in dealerships. Adam did not want to run my credit and hurt my credit score unless I was actually going to buy the truck so right off the bat Adam had my best interest in mind. Adam was able to pretty much guess what my interest rate would be just by asking me what my credit score was and he compared my credit score to previous customers credit scores that he sold vehicles to and after a few days of texting and calling back and forth I said I want to buy the truck so he ran my credit and after putting all the numbers together my interest rate came back even lower than what he estimated it would be, he was so happy for me he did not want to wait to tell me so he ran to his desk phone to call me and when I answered he was literally out of breath, if your sales guy is not happy for you, your shopping at the wrong place. After that happened we started doing most all the paperwork over the phone and text, we set a day and time for me to come to the dealership to finish the purchase and before we hung the phone up he said my goal is to have you in and out of the dealership in about a hour, I said to myself there is absolutely no way that's happening. A few days later I showed up and Adam had my truck sitting out front and freshly cleaned up, we went for a quick test drive and started doing paperwork and before I knew it we were shaking hands and saying good by, Adam had me in out of there in less than a hour just like he said over the phone. A little side note I said to Adam my dog comes to work with me everyday are you guys dog friendly, he said absolutely we are, so when I showed up Adam pulled out some dog treats for my pup that he brought from his house, how awesome is that! Adam definitely restored my faith in dealerships, he was not pushy and if I said no to a add on he left it alone which was nice to not feel pressured. Adam is a blue collar good ole boy he's someone I can really relate to so that also made this purchase even easier for me. If you had a bad experience at another dealership give Murray Ford a try and ask for Adam, I'm sure all the sales guys and gals here are great as well but Adam definitely made the difference in my purchases and he knocked it out of the park for me.
I just bought a new f150 from Murray Ford.
I just bought a new f150 from Murray Ford. It's been 20 years since I last bought a new truck. Let me tell you it's amazing how much faster the buying process is compared to 20 years ago. I found the f150 in the color I wanted on their website, I sent them a message on their website and about 5 mins later,I got a call from a sales guy named Adam. Me and Adam talked on the phone and I explained to him I just had a ruff experience with another Ford dealer and I think Adam said to himself I'm going to change this guy's mind and show him not all sales guys are the same and he definitely turned my faith around in dealerships. Adam did not want to run my credit and hurt my credit score unless I was actually going to buy the truck so right off the bat Adam had my best interest in mind. Adam was able to pretty much guess what my interest rate would be just by asking me what my credit score was and he compared my credit score to previous customers credit scores that he sold vehicles to and after a few days of texting and calling back and forth I said I want to buy the truck so he ran my credit and after putting all the numbers together my interest rate came back even lower than what he estimated it would be, he was so happy for me he did not want to wait to tell me so he ran to his desk phone to call me and when I answered he was literally out of breath, if your sales guy is not happy for you, your shopping at the wrong place. After that happened we started doing most all the paperwork over the phone and text, we set a day and time for me to come to the dealership to finish the purchase and before we hung the phone up he said my goal is to have you in and out of the dealership in about a hour, I said to myself there is absolutely no way that's happening. A few days later I showed up and Adam had my truck sitting out front and freshly cleaned up, we went for a quick test drive and started doing paperwork and before I knew it we were shaking hands and saying good by, Adam had me in out of there in less than a hour just like he said over the phone. A little side note I said to Adam my dog comes to work with me everyday are you guys dog friendly, he said absolutely we are, so when I showed up Adam pulled out some dog treats for my pup that he brought from his house, how awesome is that! Adam definitely restored my faith in dealerships, he was not pushy and if I said no to a add on he left it alone which was nice to not feel pressured. Adam is a blue collar good ole boy he's someone I can really relate to so that also made this purchase even easier for me. If you had a bad experience at another dealership give Murray Ford a try and ask for Adam, I'm sure all the sales guys and gals here are great as well but Adam definitely made the difference in my purchases and he knocked it out of the park for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Stephen C 904-796-6124
They are friendly and helpful.
They are friendly and helpful. They get the job done quickly and well done. Always answer any questions.
They are friendly and helpful.
They are friendly and helpful. They get the job done quickly and well done. Always answer any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Stephen C 904-796-6124
The salesman that sold me my f150 was very professional
The salesman that sold me my f150 was very professional in the way that he conducted the sale of the vehicle he will definitely be my next salesman
The salesman that sold me my f150 was very professional
The salesman that sold me my f150 was very professional in the way that he conducted the sale of the vehicle he will definitely be my next salesman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Stephen C 904-796-6124
From the buying experience to post mobile service Murray
From the buying experience to post mobile service Murray Ford is worth the drive. I highly recommend them, and will buy from them again!
From the buying experience to post mobile service Murray
From the buying experience to post mobile service Murray Ford is worth the drive. I highly recommend them, and will buy from them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Stephen C 904-796-6124
Always friendly and timely and willing to inform you of
Always friendly and timely and willing to inform you of any filters or anything else that might need changing
Always friendly and timely and willing to inform you of
Always friendly and timely and willing to inform you of any filters or anything else that might need changing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Stephen C 904-796-6124
Trey and Adam were perfect.
Trey and Adam were perfect. I got their backs. Finance guy got his feelings hurt when i didnt want to spend the extra money for the extended warranty. Price was the main reason not getting the extended warranty, other part was not everyone is depending on the dealership to fix their vehicles. Also i noticed a few other guys (not sure if they were finance guys or managers) who walked around with an arrogance or cockyness like they think they are better then everyone else. They put their pants on one leg at a time, just like me.
Trey and Adam were perfect.
Trey and Adam were perfect. I got their backs. Finance guy got his feelings hurt when i didnt want to spend the extra money for the extended warranty. Price was the main reason not getting the extended warranty, other part was not everyone is depending on the dealership to fix their vehicles. Also i noticed a few other guys (not sure if they were finance guys or managers) who walked around with an arrogance or cockyness like they think they are better then everyone else. They put their pants on one leg at a time, just like me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Stephen C 904-796-6124
Quick Lane always gives me great service!
Quick Lane always gives me great service! The office staff are very friendly and helpful, and the mechanics have been able to do all of the services I've ever needed.
Quick Lane always gives me great service!
Quick Lane always gives me great service! The office staff are very friendly and helpful, and the mechanics have been able to do all of the services I've ever needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Murray Ford of Starke to be a positive one. Please don't hesitate to reach out if you need anything else. Stephen C 904-796-6124
