Reviews
Very good experience.
Very good experience. I would definitely recommend Murray Ford. I received the out the door price over the computer. I was meet at the front door and test drove the truck. We agreed on the terms and was on the way home in under 2 hours. Thanks to the team at Murray Hill Ford.
Very good experience.
Very good experience. I would definitely recommend Murray Ford. I received the out the door price over the computer. I was meet at the front door and test drove the truck. We agreed on the terms and was on the way home in under 2 hours. Thanks to the team at Murray Hill Ford.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Stephen C 904-796-6124
The service writers are always good to you Rusty took
The service writers are always good to you Rusty took good care of my vehicle as always kind friendly service. Thanks for working me in and I didn't have to wait too long to get my vehicle back.
The service writers are always good to you Rusty took
The service writers are always good to you Rusty took good care of my vehicle as always kind friendly service. Thanks for working me in and I didn't have to wait too long to get my vehicle back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Stephen C 904-796-6124
I have purchased 5 cars from Murray Ford and it is always
I have purchased 5 cars from Murray Ford and it is always a seamless process. The staff are exceptional and pleasant to work with, I highly recommend this dealership.
I have purchased 5 cars from Murray Ford and it is always
I have purchased 5 cars from Murray Ford and it is always a seamless process. The staff are exceptional and pleasant to work with, I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Stephen C 904-796-6124
A good experience overall, but a lot of time wad wasted
A good experience overall, but a lot of time wad wasted waiting for the salesman to go back and forth to discuss sales terms with the manager.
A good experience overall, but a lot of time wad wasted
A good experience overall, but a lot of time wad wasted waiting for the salesman to go back and forth to discuss sales terms with the manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Murray Ford of Starke! Stephen C 904-796-6124
When you first walk in you are greeted by hellos from
When you first walk in you are greeted by hellos from everybody. They make you feel welcomed.
When you first walk in you are greeted by hellos from
When you first walk in you are greeted by hellos from everybody. They make you feel welcomed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Stephen C 904-796-6124
Going to a dealership could be very time consuming and
Going to a dealership could be very time consuming and intimidating, but MADISON made the whole experience quite the opposite. She was relatable, entertaining and super helpful! So if you're planning to go to Murray Ford, ask for her cause she will take care of you from start to finish and even after the sale, which is a huge plus. Everyone seemed to be welcoming as well.
Going to a dealership could be very time consuming and
Going to a dealership could be very time consuming and intimidating, but MADISON made the whole experience quite the opposite. She was relatable, entertaining and super helpful! So if you're planning to go to Murray Ford, ask for her cause she will take care of you from start to finish and even after the sale, which is a huge plus. Everyone seemed to be welcoming as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Murray Ford of Starke! Stephen C 904-796-6124
Bait and Switch, advertised price on cars.
Bait and Switch, advertised price on cars.com was $10,000 less than at the dealership for the same F-150 Good luck with them.
Bait and Switch, advertised price on cars.
Bait and Switch, advertised price on cars.com was $10,000 less than at the dealership for the same F-150 Good luck with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello John, we are so disappointed to learn of the situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact Ginger Grace at (904) 964-7200 to discuss this matter further. We look forward to speaking with you soon. Take care.
What a team and what an amazing experience.
What a team and what an amazing experience. I'm 60 years old and I have never "Enjoyed" a dealership or staff like Murray Ford. Jon, Joey, Armando and especially, Adam Gray. I truly believe they cared about me, my vehicle and each other. Don't hesitate to drive the extra mile to Murray Ford because, you can rest assured, they'll go the extra mile for you. BTW, they also had the best deal by $2,000. If you're in the market for a vehicle, visit them, ask for Adam Gray. You'll get a new vehicle and a new friend.
What a team and what an amazing experience.
What a team and what an amazing experience. I'm 60 years old and I have never "Enjoyed" a dealership or staff like Murray Ford. Jon, Joey, Armando and especially, Adam Gray. I truly believe they cared about me, my vehicle and each other. Don't hesitate to drive the extra mile to Murray Ford because, you can rest assured, they'll go the extra mile for you. BTW, they also had the best deal by $2,000. If you're in the market for a vehicle, visit them, ask for Adam Gray. You'll get a new vehicle and a new friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Murray Ford of Starke! Please let us know if we can be of any more assistance. Stephen C 904-796-6124
All good except they were supposed to take my electric
All good except they were supposed to take my electric running boards off my trade in and put them on my new truck instead they sold my old truck without doing this. They have said they were going to make it right by getting new ones and placing them on my truck. Still waiting!
All good except they were supposed to take my electric
All good except they were supposed to take my electric running boards off my trade in and put them on my new truck instead they sold my old truck without doing this. They have said they were going to make it right by getting new ones and placing them on my truck. Still waiting!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Fred: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Stephen C 904-796-6124
Mr.Hitt was very professional yet very down to earth
Mr.Hitt was very professional yet very down to earth throughout the entire process , they answered every question I had and were very informative , 10/10 will be back to murray ford and will continue to recommend them to all my friends , family and colleagues.
Mr.Hitt was very professional yet very down to earth
Mr.Hitt was very professional yet very down to earth throughout the entire process , they answered every question I had and were very informative , 10/10 will be back to murray ford and will continue to recommend them to all my friends , family and colleagues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Stephen C 904-796-6124