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Murray Ford Superstore

(1,769 reviews)
Visit Murray Ford Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:30pm
Sunday 12:00pm–5:00pm Closed
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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Inventory

See all 497 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2026.
Family owned & operated - deal directly with the owner!
Buy a new or select pre-owned vehicle get 15 years/150000 miles of warranty for that vehicle AT NO CHARGE.
We believe in a no-pressure sales environment.
We have a well stocked selection of Genuine Ford Parts and Custom Accessories.
We offer full on-site maintenance and repairs performed by Ford Factory-trained technicians.
We can handle all your Commercial Truck needs.
Our service staff includes Ford CERTIFIED Diesel Engine Technicians.
We're your One-Stop for NEW CERTIFIED & Used Fords plus we sell & service ALL brands!
BUY A NEW OR SELECT PRE-OWNED GET 15 YEARS/150000 MILES OF WARRANTY AT NO CHARGE.IT'S ALL ABOUT YOU! SHAZAM!

Service center

Phone number (877) 282-7717

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:30pm
Sunday
Closed

Meet our employees

Reviews

(1,769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Murray Ford Superstore from DealerRater.

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Great customer service, quick and trustworthy with a great reliable service for all my vehicle’s

Great customer service, quick and trustworthy with a great reliable service for all my vehicle’s

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our service team enjoyed caring for your Ford Explorer. Knowing that our service felt prompt, trustworthy, and reliable means a great deal to us. Stephen C 904-796-6124

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Very knowledgeable, polite and efficient. Would definitely recommend.them to anyone. Very pleased with the service.

Very knowledgeable, polite and efficient. Would definitely recommend.them to anyone. Very pleased with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating and for recommending our service department. We’re glad our team could apply our expertise, courtesy, and speed to servicing your Ford Ranger. Stephen C 904-796-6124

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They are awesome. Keith in the maintenance department was the best. Never spoke with anyone at the dealership that wasn’t extremely polite and professional!

They are awesome. Keith in the maintenance department was the best. Never spoke with anyone at the dealership that wasn’t extremely polite and professional!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Stephen C 904-796-6124

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Honest and has the truck you need not just what you want, they know their customers

Honest and has the truck you need not just what you want, they know their customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our honest approach and focus on matching you with the truck you needed made a difference. Hearing that our team knows its customers so well means a great deal to us. Stephen C 904-796-6124

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Brian Mc Connell went above and beyond to deliver my 2026 Ford Raptor. I am a Murray Ford Life customer!

Brian Mc Connell went above and beyond to deliver my 2026 Ford Raptor. I am a Murray Ford Life customer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your 2026 Ford Raptor! We will share your comments with our team, and we look forward to working with you again. Stephen C 904-796-6124

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Incredibly friendly staff. They did everything in their power to get me my vehicle at the best rate they could and did.

Incredibly friendly staff. They did everything in their power to get me my vehicle at the best rate they could and did.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how welcoming our team was. We’re delighted we could secure an excellent rate on your Chevrolet 1500. Enjoy your new ride and please reach out if there’s anything else we can do. Stephen C 904-796-6124

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When my husband and I purchased our 2022 Chevrolet Silverado from Murray Ford, our experience was excellent. The sales team was friendly, professional, and made the buying process smooth and enjoyable. We left feeling confident that we had purchased a quality truck from a dealership we could trust. Unfortunately, our experience with the service department has been the complete opposite. 6 weeks after purchasing the truck, it suffered a major mechanical failure (on a Sunday). While driving, it became locked in park, and had to be towed back to the dealership. We were later told the issue involved the fuel pump and its computer module. What has been most disappointing is the lack of communication. For three consecutive days, no one from the dealership contacted us with an update (I am writing this on Wednesday). Instead, we had to call the service department ourselves from Sunday-Wednesday just to find out what was happening with our vehicle. When I called this morning, the service manager told me the truck would hopefully be ready for pickup that day. Once again, we never received a follow-up phone call to let us know whether it was finished or delayed. We understand that repairs can take time and that unexpected problems happen. What is difficult to understand is why customers are left wondering about the status of their vehicle. A simple phone call or text would have made all the difference. Customer service should not end after the sale. We expected the same level of care from the service department that we received from the sales team. Sadly, that has not been our experience. We hope Murray Ford takes customer communication more seriously going forward. We are still hopeful that the repair will be completed properly, but the lack of communication has left us disappointed.

When my husband and I purchased our 2022 Chevrolet Silverado from Murray Ford, our experience was excellent. The sales team was friendly, professional, and made the buying process smooth and enjoyable. We left feeling confident that we had purchased a quality truck from a dealership we could trust. Unfortunately, our experience with the service department has been the complete opposite. 6 weeks after purchasing the truck, it suffered a major mechanical failure (on a Sunday). While driving, it became locked in park, and had to be towed back to the dealership. We were later told the issue involved the fuel pump and its computer module. What has been most disappointing is the lack of communication. For three consecutive days, no one from the dealership contacted us with an update (I am writing this on Wednesday). Instead, we had to call the service department ourselves from Sunday-Wednesday just to find out what was happening with our vehicle. When I called this morning, the service manager told me the truck would hopefully be ready for pickup that day. Once again, we never received a follow-up phone call to let us know whether it was finished or delayed. We understand that repairs can take time and that unexpected problems happen. What is difficult to understand is why customers are left wondering about the status of their vehicle. A simple phone call or text would have made all the difference. Customer service should not end after the sale. We expected the same level of care from the service department that we received from the sales team. Sadly, that has not been our experience. We hope Murray Ford takes customer communication more seriously going forward. We are still hopeful that the repair will be completed properly, but the lack of communication has left us disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're sorry that you didn't have a completely satisfying visit, Nicole. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please reach out to us at your convenience. Stephen C 904-796-6124

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This was a pleasurable car buying experience. They will make you feel respected and valued. The whole team was great but Adam, our salesperson was exceptional.

This was a pleasurable car buying experience. They will make you feel respected and valued. The whole team was great but Adam, our salesperson was exceptional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted you enjoyed a pleasant car buying process and felt respected throughout. Thank you for recognizing the whole team and especially Adam for his exceptional support. We look forward to welcoming you back for any future needs with your Ford. Stephen C 904-796-6124

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Always great service from sales to service at Murray Ford. I highly recommend them. We have purchased several vehicles from them and they always go above and beyond.

Always great service from sales to service at Murray Ford. I highly recommend them. We have purchased several vehicles from them and they always go above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Delighted to know our team delivered outstanding service from the sales floor through our service department on each of your Ford purchases. Your recommendation means a lot, and it’s been our pleasure to assist you across multiple visits. Stephen C 904-796-6124

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I was very happy with my experience with Murray Ford!! They are friendly and very professional!! Brandon Brown is the best salesperson and I will buy my next autos from him wherever he is at!!

I was very happy with my experience with Murray Ford!! They are friendly and very professional!! Brandon Brown is the best salesperson and I will buy my next autos from him wherever he is at!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It means a lot to hear our team greeted you with professionalism and warmth. Thank you for choosing us for your used GMC Acadia purchase. We’re glad Dan could guide you, and we look forward to helping you again. Stephen C 904-796-6124

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