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Berglund Chevrolet Buick

(168 reviews)

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berglund Chevrolet Buick from DealerRater.

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Brett Spencer was Amazing

I bought a 2021 Honda Civic from Brett Spencer. He was very helpful and was able to get me a good deal on it. He was very nice and personable. I would definitely buy from him again. There was a small issue with the car and they fixed it right up. They loaned me a car to use and my car was ready next day. Super nice people. It was very fast and I loved that I was in and out within a couple hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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cheryl_halford_ryan1970@yahoo.com

Clifton Paige was a wonderful salesman. he explained all the features of the new car I was buying and compared them to the car I was trading in. He made sure the car was sparkling clean and signed me up for OnStar and Sirius XM. He also gave me very precise directions to program my new car to my garage door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do NOT waste your money or time

Uneducated service department and improperly managed facility. My vehicle isn?t fixed in fact it?s worse and the ?shop manager? admitted what they brought it in and fixed had nothing to do with the sound he heard after HE drove it for 5 minutes at my request after I picked it up and turned right back around because it wasn?t fixed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional car service

I bought my Blazer from another dealership but take it to the service dept who Marvin the service advisor is awesome, great service along with exceptional customer service. A thank you to all the mechanics who do a great job on my vehicle and trust them to do the work. Thanks, Chris Schwallenberg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review Update

I would like to update a previous review I wrote earlier. I wrote a bad review on Berglund Chevrolet Buick earlier this week because I wasn’t fully informed of issues on the paper work of a 2019 Mustang I had purchased. I finally was contacted by the Sales Manager Brian Thompson and he patiently went over the paperwork and supplied me with paperwork that was missing. Through this I found that the deal and transaction was superb. David Pitts was my salesman and he did a great job for me on the price and financing. The team at Berglund are great people and I highly refer anyone that is looking for a new or used car to visit Berglund Chevrolet Buick. If I could give more than five stars for this dealership I would. They are great people and will offer great deals and work hard to please the customer. A+A+A+.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Berglund Chevrolet Buick Team

Kevin Martin is freaking awesome sauce!!!

Kevin Martin was amazing to work with. He was truthful with us the whole time and got us in the car I wanted. If you need a car please check him and the family out. I love love love my new car thanks Kevin you are the real MVP!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Berglund Chevrolet Buick Team

Scott was so courteous and helpful he gave e

Scott gave excellent customer service he was extremely courteous and helpful in helping me to decide what car to purchase I would recommend him to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

Berglund center

Great experience with Brett Spencer and Brian Thompson I would recommend coming to them for your first or next vehicle purchase. Thanks you guys so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Berglund Chevrolet Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Berglund Chevrolet Buick Team

2014 Chevy

David pitts did a excellent job and really helped us get in the right car, and is a really great worker and I’ll tell friends to come to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Berglund Chevrolet Buick Team

JJ was Awesome I would recommend him

JJ is great and I would recommend him to work with anyone looking for a vehicle he was understanding and new what I was interested in buying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!