Reviews
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review.
Sunset took care of my concerns.
Sunset took care of my concerns. Fast service for the works. I asked for quote on new battery and they had that ready when I checked out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us! We hope to have the chance to work with you again!
Quick professional and great customer service.
Quick professional and great customer service. I would go there again for service repair thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the outstanding review and your business! Our team truly enjoyed having you here, and we hope to see you again!
Their website was very helpful.
Their website was very helpful. I was able to use it to compare to other Ford dealerships. Sunset was able to provide the best deal. Joe was able to answer all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience and for choosing Sunset Ford of Waterloo! We are so happy to hear that the team took care of you. We are here for any future needs, and we hope to work with you again!
Joe and Perry were very professional and respectful.
Joe and Perry were very professional and respectful. They took time to answer all of our questions. Sunset Ford was great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review and your business. Our team enjoyed having you here, and we will see you next time!
I highly recommend Joe Hill for all your Ford needs.
I highly recommend Joe Hill for all your Ford needs. I ordered a Ford Maverick and while on order, Joe kept me up-to-date on its arrival. He reviewed all options and made sure I got everything I wanted. He was easy to work with, straightforward, and explained everything. This is my second purchase with Joe and would recommend him to all my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and recommendation! We are so happy to hear that Joe took care of you, and we appreciated the chance to work with you again. We wish you all the best; see you next time!
We have been looking a used car for my son for over 3
We have been looking a used car for my son for over 3 months and couldn't find anything that was reasonable priced. I found a great car for a good price at Sunset. Joe made the process of buying the car extremely easy because of his organization. If you are looking for a car check Sunset first and ask for Joe for your salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! We are so happy to hear that our team took care of you and appreciate your business. We wish you all the best. Come on back and see us!
Hayden Baue is a stand up guy.
Hayden Baue is a stand up guy. One time my mom had a leak in her roof and he went and patched the whole thing. If I was going to buy a car I’d buy it from him.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this with us! Our team appreciates the kind words, and we hope to work with you in the future!
Was told we had to spend a lot of money to fix a blinker
Was told we had to spend a lot of money to fix a blinker issue. Took a long time to fix. Then the key fob that was the big cost and time did not work. The vehicle is my daughters car who goes to school in Springfield,Mo. a dealership in Springfield fixed the issue (wonderfull place to do buisiness). We had to pay for this and have not been reimbursed from Sunset Ford’s mistake!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Please know that here at Sunset Ford of Waterloo, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. Please reach out at your earliest availability to discuss this further as I am happy to help. Thank you! - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com
Lonnie and Danielle are great.
Lonnie and Danielle are great. Love their communications.. They know their stuff always know what customers need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing this with us! Our team wishes you all the best. Come back and see us!