Reviews
Our salesman, Kyle Brewer was straight forward, honest,
Our salesman, Kyle Brewer was straight forward, honest, and knowledgeable regarding the Bronco. He also related his experience with Bronco Rodeo which was very helpful. We were very satisfied with our overall experience with Sunset Ford. Between the Waterloo store and the St. Louis store we have purchased six vehicles from Sunset. You can say we are happy customers of Sunset Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review, and congratulations on the purchase of your Bronco! Our team appreciated the opportunity to work with you, and we are here for any future needs. Come back and see us again!
The service I had completed was completely in a timely
The service I had completed was completely in a timely matter and I had no issues. No complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your experience with us! Our team wishes you all the best, and we hope to see you again!
Kyle and the Sunset Ford team have provided great
Kyle and the Sunset Ford team have provided great customer service with both trucks I have purchased from them. I'll definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! Our team enjoyed working with you, and we hope you are enjoying your new vehicle. We wish you all the best. See you next time!
Answered my questions within a reasonable time.
Answered my questions within a reasonable time. Was in and out of service within a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us! Our team is always here to help!
The service desk personnel were very kind and helpful.
The service desk personnel were very kind and helpful. (can't remember their names...sorry)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We appreciated the chance to earn your business, and we hope to see you again!
Lonnie was very helpful and a pleasure to work with.
Lonnie was very helpful and a pleasure to work with. Work was scheduled and done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! Our team enjoyed working with you. We are so happy to hear that Lonnie took great care of you, and we hope to see you again!
The service on my car was good.
The service on my car was good. No complaints. Serviced both cars same day. My husband’s car: -Didn’t reset the maintenance req’d light -Said he had an oil leak but wasn’t specific as to where it was coming from
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on your experience with us. Our team appreciates your business, and we hope to have the chance to work with you again!
On time and did what they said they would do on the
On time and did what they said they would do on the visit. Very polite
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the great review! See you next time!
The service was quick, they didn't sell me on frivolous
The service was quick, they didn't sell me on frivolous extended warranties or protection plans, and the price for an oil change was very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We are so happy to hear that our team took great care of you. Our team is here for any future needs. See you next time!
Love seeing women in the service drive!
Love seeing women in the service drive! Lonnie does a great job taking care of all the guests at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the fantastic review! We appreciate your business and will see you next time!