Reviews
Lonnie and the technician were very helpful and quick.
Lonnie and the technician were very helpful and quick. Great service and even helped with an unplanned recall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We appreciate your business, and we hope to see you again!
Lonnie was awesome!
Lonnie was awesome! I really appreciate everything she did for me. She was very helpful😃
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us! We are lucky to have Lonnie, and it is great to hear she took care of you. Come back and see us!
They did a great job and it runs great.
They did a great job and it runs great. And they git it back to me when promised
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us! Our team enjoyed having you here, and we hope to see you again!
It was a pleasure working with Kyle Brewer.
It was a pleasure working with Kyle Brewer. He was able to answer all of our questions and put together a fantastic deal that we just couldn’t pass up. I’d definitely recommend Kyle and Sunset to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team truly appreciates your business and recommendation! It was a pleasure working with you, and our team can't thank you enough for choosing Sunset Ford of Waterloo. We wish you all the best and hope to see you again!
The service was excellent, time of waiting while car was
The service was excellent, time of waiting while car was being serviced was very good,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review and outstanding rating! Our team appreciates your business. Come back and see us again!
Kyle was very knowledgeable of the products and helpful.
Kyle was very knowledgeable of the products and helpful. He has a fun sense of humor as well. He treated my wife who has a current disability with respect and always making sure to help her in and out of the vehicle and back safely inside dealership. It gave me the chance to look over the vehicle. This was a low pressure to buy and the fastest I have ever got out of a dealership while buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review and your business! Our team appreciated the chance to work with you, and we enjoyed having you here. We wish you many happy, safe miles, and our team is here for any future needs!
I had a great time at Sunset Ford and it did not take
I had a great time at Sunset Ford and it did not take very longer before I was able to leave the dealership with a new car. I appreciate the help that Kyle gave me as he was able to answer any questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciated the chance to earn your business, and we enjoyed working with you. Our team is here for any future needs. See you next time!
Joe Hill at Sunset Ford did a great job at getting me
Joe Hill at Sunset Ford did a great job at getting me into my new F250. It was an easy transaction and they worked great with me to get it all accomplished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! It was a pleasure working with you, and we wish you many happy, safe miles. Come back can see us. Thank you for choosing Sunset Ford of Waterloo!
Lonnie Pope did a great job of directing me as to what
Lonnie Pope did a great job of directing me as to what needed to be done to my explorer. She kept me well informed by taking the time to explain the process and making sure the work was done in a timely manner. Would recommend this service department. Lonnie is a great representative for Sunset Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share this with us! We are lucky to have Lonnie on our team, and it is great to hear that she took great care of you. We appreciate your business and recommendation, and our team hopes to see you again.
Lonnie Pope is friendly and kept me informed of delays
Lonnie Pope is friendly and kept me informed of delays and also when vehicle was taken in. She is an excellent example of a good employee. Thanks, Lonnie for doing such good work. She is also able to get all papers printed and signed in a timely manner. Good job Lonnie.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We are lucky to have Lonnie on our team, and it's great to hear that she took care of you. We wish you all the best, and we will see you next time!