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Steven Kia

(339 reviews)
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Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–7:00pm 7:30am–6:00pm
Wednesday 10:00am–7:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30pm–5:00pm
Sunday 12:00pm–5:00pm Closed
New (540) 246-0273 (540) 246-0273
Used (540) 246-0274 (540) 246-0274
Service (540) 246-0283 (540) 246-0283

Inventory

See all 229 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2014.
Customer Satisfaction is our number one priority! Allow us show you you how you deserve to be treated!

Service center

Phone number (540) 246-0283

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:30pm–5:00pm
Sunday
Closed

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steven Kia from DealerRater.

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Welcoming and very friendly environment soon as you walk in the door!!! I will always go back for my services on my 2026 Sorento xl… Jared McCormick has lots of knowledge and goes out of his way to insist me on my ride

Welcoming and very friendly environment soon as you walk in the door!!! I will always go back for my services on my 2026 Sorento xl… Jared McCormick has lots of knowledge and goes out of his way to insist me on my ride

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

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La peor experiencia no se lo recomiendo a nadie el carro me lo vendieron bien caro por cierto además que el título era de otro estado cuando llamw para que actualizarán la información en el. Sistema pues el tax collextor no me perdía hacer la gestión por ese detalle los llame al ellos al dealer no me dieron respuesta no me llamaron. Jamás y el señor que habla español ahi el que trabaja ahi de vendedor también me trató muy impetuoso y áspero además de no darme la respuesta que esperaba no le recomendaría ese dealer a nadie una vez que te venden el carro ya el trato no es igual tampoco te ayudan a nada

La peor experiencia no se lo recomiendo a nadie el carro me lo vendieron bien caro por cierto además que el título era de otro estado cuando llamw para que actualizarán la información en el. Sistema pues el tax collextor no me perdía hacer la gestión por ese detalle los llame al ellos al dealer no me dieron respuesta no me llamaron. Jamás y el señor que habla español ahi el que trabaja ahi de vendedor también me trató muy impetuoso y áspero además de no darme la respuesta que esperaba no le recomendaría ese dealer a nadie una vez que te venden el carro ya el trato no es igual tampoco te ayudan a nada

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everyone that I have worked with in both sales and financing have been absolutely wonderful people to work with. Started out with Malik in the business office, then. Mark Valentino in sales and financing and then also Sai and Michael. I bought my car remotely and I will be traveling across country to pick it up. In a couple of weeks. We had an instant rapport and all of them commented on how much they have enjoyed working with me and that I've been really kind and friendly to them as well. So it's been an excellent experience and I would highly recommend them. I found the car that I wanted through cars.com at their dealership.

Everyone that I have worked with in both sales and financing have been absolutely wonderful people to work with. Started out with Malik in the business office, then. Mark Valentino in sales and financing and then also Sai and Michael. I bought my car remotely and I will be traveling across country to pick it up. In a couple of weeks. We had an instant rapport and all of them commented on how much they have enjoyed working with me and that I've been really kind and friendly to them as well. So it's been an excellent experience and I would highly recommend them. I found the car that I wanted through cars.com at their dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Steven Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

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Audra was an amazing sales lady.She was so informative and let me ask a lot of questions without getting frustrated. I would definitely buy from her again. Best experience I have ever had buying a car.

Audra was an amazing sales lady.She was so informative and let me ask a lot of questions without getting frustrated. I would definitely buy from her again. Best experience I have ever had buying a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The process was excellent. My finance Sai took excellent care and gave great details making the purchasing aspect easy and transparent. My Salesman Rob was great from start to finish and he was very knowledgeable anout the car and safety features. He even delivered the car to my front Door. I am 100 with my purchase and the process.

The process was excellent. My finance Sai took excellent care and gave great details making the purchasing aspect easy and transparent. My Salesman Rob was great from start to finish and he was very knowledgeable anout the car and safety features. He even delivered the car to my front Door. I am 100 with my purchase and the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Steven Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

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From the first phone call negotiations to the fact that I flew in from out of State to pick up the car, the dealership people were most accommodating and considerate. The salesperson, Ricardo, was great. Paperwork was professionally and timely completed. I was even given an orientation about the car electronics and gadgets before I left. I would not hesitate to buy there again.

From the first phone call negotiations to the fact that I flew in from out of State to pick up the car, the dealership people were most accommodating and considerate. The salesperson, Ricardo, was great. Paperwork was professionally and timely completed. I was even given an orientation about the car electronics and gadgets before I left. I would not hesitate to buy there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Robert Salisbury and Thomas Holsapple were wonderful! Fast friendly service,. Robert Salisbury is amazing ! Got the best deal possible for me, and Thomas Hosapple is on the ball. Many thanks to the team at Steven Kia in Harrisonburg Va.

Robert Salisbury and Thomas Holsapple were wonderful! Fast friendly service,. Robert Salisbury is amazing ! Got the best deal possible for me, and Thomas Hosapple is on the ball. Many thanks to the team at Steven Kia in Harrisonburg Va.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Im a repeat buyer from this dealership, always friendly, knowledgeable and patient! Good deals and a nice selection of vehicles!!

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I had an appointment for an oil change and inspection.I was received with a friendly greeting from my advisor.He reminded me of additional service I needed for safety reasons. My service tech on the video was very clear about the service and recommendations that were preformed. THANK YOU

I had an appointment for an oil change and inspection.I was received with a friendly greeting from my advisor.He reminded me of additional service I needed for safety reasons. My service tech on the video was very clear about the service and recommendations that were preformed. THANK YOU

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect 🌟🌟🌟🌟🌟Always a good service experience ⚡️⚡️⚡️⚡️⚡️We’ve been doing business with Steven KIA for 1.5 years. Thank you!!!

Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect 🌟🌟🌟🌟🌟Always a good service experience ⚡️⚡️⚡️⚡️⚡️We’ve been doing business with Steven KIA for 1.5 years. Thank you!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you Steven Kia/Toyota for your professional service.

Consumer response

Great service

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I had an absolute fantastic experience working with my local Steven KIA dealer in Harrisonburg, VA. I had originally begun to look online on sites like Carfax and Autotrader, and found similar cars to what was offered at this dealership, but Steven KIA offered a more "fair price" compared to the dealers that I spoke with closer to NOVA. I worked with Miss Jaimie, but every time I arrived at the dealership, everyone I spoke with was friendly, hospitable, and seemed passionate and knowledgable about their job! As a first time car buyer, and a woman, I felt 100% comfortable conducting my business here!

I had an absolute fantastic experience working with my local Steven KIA dealer in Harrisonburg, VA. I had originally begun to look online on sites like Carfax and Autotrader, and found similar cars to what was offered at this dealership, but Steven KIA offered a more "fair price" compared to the dealers that I spoke with closer to NOVA. I worked with Miss Jaimie, but every time I arrived at the dealership, everyone I spoke with was friendly, hospitable, and seemed passionate and knowledgable about their job! As a first time car buyer, and a woman, I felt 100% comfortable conducting my business here!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Emily, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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