Reviews
Seamless Transaction
Anthony was extremely professional and knowledgeable. Anthony was juggling my purchase plus another and kept us informed at all times. My 2018 Trundra was spotless inside and out. Thank you for such a fast, fair, and professional experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
I have purchased plenty of cars but the experience I had with this dealership is by far the best. Dennis Ryan was absolutely amazing to work with and the finance manager had us in and out in less than 20 minutes!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
I came in on a Sunday with two cars to trade in for a new Rebel. With the negative equity on the cars, they were able to work out a fantastic deal for me. I had the pleasure of dealing with Todd who I worked with during the entire experience. I had a couple of parts that were on my truck that I wanted removed and he even took them off for me! It was a no hassle buying experience and would happily buy from them again in the future. The rest of the employees there were also all extremely friendly, as was the business manager. They paid off my trades in 10 days as promised and all the paperwork was correct. I left there feeling I got a solid deal without being taken for a ride. In the future, I will definitely be reaching out to them! Great job and thank you Todd for the pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pick up truck purchase
Great service just took a while to process everything. They made sure to let us know what was going on each step of the way though.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place for my first car
Awesome customer service! I purchased a 2019 Dodge Challenger RT Scat Pack Wide body and had a little trouble operating the manual transmission, and the manager saw and helped me out and took me for a little refresher course on an empty lot. It only took us 2 hours to get all the paperwork and bring the car home. As her first customer, shout out for Karla for being accommodating and Jeff for giving me a refresher on clutch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One Happy Customer
Most pleasant and friendly car buying experience of my life. Todd Fullmer was more like a friend than a typical car salesman. It was a painless process.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service!
Everyone at Chrysler of Culpeper has been amazing to work with. From my purchase to financing to service experience, I was truly impressed! Customer service is top notch and all employees are true professionals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Two Thumbs Up
The dealership atmosphere was very clean and calm. Mr. Delgado, Mr. Carpenter and Mr. Calaway listened and explained our options in clear terms. And this wasn't the first time. Before visiting the dealership, we experienced the same level of professionalism in an impromptu phone call. We certainly will not only share our smooth buying experience at Chrysler of Culpeper, but will visit this dealership again. Thank You, All!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Car Buying Experience
Long Story Short ( Great Place, Great People, Great Car, &&& Great Prices). We found our car via TrueCar.com and contacted agent to stop by and visit the car. Mr. Anthony was the agent we met, he was very professional and friendly. The prices at Chrysler of Culpeper is pretty much competitive, great financing options with lower rate available, used cars doesn't look used at all, carfax available for review and you can ask as many question as you want. Anthony also took me to a road where I can do a hard brake, sharp turn and gas the car. MOST IMPORTANT: They don't push you to get your signature or try to sell you the car, Antony my agent tried to feel me as comfortable as possible, they don't use those selling technique or playing psychological game with you. If you are less experienced or buying your first car, I would strongly recommend this is the place you wanna go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience!
Great overall experience from the moment I arrived. I was greeted upon arrival and welcomed by every staff member I came in contact with. Thurston was extremely helpful when it came to finding out exactly what I was looking for, like and dislikes, and was able to guide me directly to multiple vehicles that checked all the boxes. He had extensive knowledge across multiple brands and was able to answer every question I had. He and his team also exhibited great communication amongst each other to make the process as smooth as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
