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Laird Noller Automotive Laird Noller Lawrence Ford

(2,187 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Great experience, helpful

Recently bought my first car. They were helpful through the entire experience, very patient, answered every question, and dealt with me when I did not come prepared. They have been easy to get a hold of and respond back to my emails quickly. Each person I dealt with made the experience worth-while. Would recommend them to anyone looking to buy a vehicle new or used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent staff

I had my 2013 Santa Fe into Laird Noller Hyandai for a repair, and not only did they work with me to get the issue resolved, they were kind, courteous and helpful when they didn't have to be. Jessica was in communication about my car and arranged transportation, and when a shuttle driver didn't show up, one of the mechanics came to my house and picked up me and my son, took him to school and me to the dealership to get my car, and everyone still got where they needed to be on time. They definitely went above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A Highly Recommended Professional Dealership

Nothing but professional, honest, courteous, and excellent sales staff. I worked with Tony Sanders and Scott Teenor in sales and Alex Marfise in finance. I have nothing but good things to say about all three men. I am very pleased with my purchase and with the professional manner in which I was treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Laird Noller Lawrence has always taken great care of my family's automobile needs. We have purchased many cars from this store. They go over the top on customer service I recently took my new car in for a service checkup and needed a couple things tweaked. Everything was taken care of and they then cleaned my car in and out! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Great Service

Tyler is always friendly, knowledgeable, and helpful. While getting my oil changed on Saturday, I asked about new cars. He arranged for a Sales Consultant to speak with me without pressure to buy. It was nice to have such wonderful customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service

Recently purchased a new f-150. Took it in to have it serviced. Also had a complete hand wax done on it. As always and with my last several vehicles purchased through Laird Noller Automotive, these guys are great. If you are looking for service on your new or used vehicle, I can't say enough good things about Laird Noller Hyundai service. Also, if you're looking to have your vehicle detailed or hand waxed ask for Jason. He was very thorough, made sure that everything was done and that my vehicle looked as good as brand new again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

For an oil change

For an oil change, I would highly recommend laird noller. I was treated well, and I got in as soon as I got there, and my truck was done before they told me it would be done. And I even got my tires rotated. As far as purchasing another new vehicle from there, I would think twice. It took them 7 months to put my line x bed liner in and put in my heated seats., I was very unhappy with the dealership part of it. But from the service part of it, they were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Battery change

I went out of town and left my light on. I had to jump start the car several and it kept dying. They replaced my battery for free as it was still under warranty. Very friendly and helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

My answers strictly relate to the service department only....Tyler and Greg have been the only two who have taken my concerns, figured out the problems and fixed the problems!! The only ones!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New blower installed

The part was ordered and came in the next day; I was able to get information and the part was installed that day. It now doesn't make that very loud noise when the heater is on. Also they set the time to the correct time which I had been planning to do some day, but hadn't yet done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.