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Laird Noller Automotive Laird Noller Lawrence Ford

(2,187 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Very good and well informed regarding battery.

I took my car to another dealership and they said my battery was good, then on the following Monday it would not turnover at all :( The advice that I received was very good. Thanks, Kathy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer Service

Kaylor, my salesman, was very courteous. He listened to me, and was very helpful. No bull... He explained how everything worked on the car I chose. We went for a test drive. I drove away with a new car, after meeting the Business Manager, Brendon, he was great too. This was the best atsomphere I've ever been in at dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!

We consistently take our car to Laird Noller service for all the oil changes and any other service necessary. We receive great customer service and appreciate the care they give our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Very helpful in getting my car fixed when it broke down out of town and helping me get a rental car while mine was being serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change and 45,000 miles check up

During my routine maintenance it was discovered that I had break issues. Jessica kindly explained the issue in great detail (I don't know much about breaks). It was such a problem, the dealership paid for the parts to be shipped overnight. They were installed the next day and I didn't have to worry about my breaks! Also the drop off and pick up process was very smooth and I was given a shuttle ride multiple times, which was extremely convenient. I was very pleased with my experience and shall return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

Jessica was very friendly and discussed maintenance issues and options. I would recommend her to help with your vehicle issues. The cost to repair was explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service on Mazda CX7

The employee kept me well informed about the car service, advising me on what might need doing to the car in the future, and how much it would cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Receive great service on my Escape. In and out in just minutes, professionals and courteous. On this day it was raining and cold after they finished changing my oil they turned the car around so I could leave in the garage and stay out of the weather. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

servvice repairs on vehicle.

David Wakeman and the Laird Noller automotive dealership have been very courteous and shown integrity during the process of service work on my personal vehicle. thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was okay but not Alex

I didn't appreciate the amount of winking Alex was doing to me. I felt it was very disrespectful. I also was upset that he attempted to charge me for services I told him I didn't want.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.