Skip to main content

Laird Noller Automotive Laird Noller Lawrence Ford

(2,187 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Recall Event

The service department took care of my problem in less than one hour. I called one day and was scheduled to come in the next day. Very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service department impressed me

Joey Rude took very good care of me while having warranty work done on my 2005 ford trk. My warranty was a mopar warranty from Briggs auto. Joey worked hand in hand with Briggs serv manage . Worked me in quickly and followed thru. So yes the whole experience was smooth and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

I was given excellent service by Greg,Scott and Jeff. They were all very friendly and helpful. Greg was very knowledgable about all features on car and explained them. I would refer anyone to the dealership or the people I worked with. Thank you for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony Sanders is the BEST!

If you're looking for a great car, an awesome deal, and the best service go see Tony Sanders at Laird Noller in Lawrence. I got both of my cars from Tony and he's been phenomenal in explaining every detail, making the process smooth and easy, and ultimately making sure that I was happy at the end of the day no matter what! I highly recommend Tony and Laird Noller if you want a hassle-free, smooth, easy, amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

Service Department was helpful in providing me with the service I needed. Jessica was thorough in explaining the type of service needed at the 9,000 mark, as well as, explaining every detail. Pleased and certain to return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Engine Diagnostic

Took my 06 Mazda in last week to Shay and he worked with me to schedule my engine check at a time that was convenient and, before the end of the day, I was informed of the problem (a misfire in cylinder 2) and they even gave it a complimentary look over. Very pleased with the service I received at Laird Noller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Body Work on a Used Car Purchase

Laird Noller staff completed body work on a used car for which no accidents had been reported but damage was discovered months after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Saw on-line and Tony had it ready for us to test drive!

The Salesman and staff were friendly and took care of us. Tony answered all of our questions that we had. Making our trade experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First visit 09-2015

We purchased a 2011 Kia Sorrento in January 2015 and added the maintenance plan. This was the first visit for regular maint. The personnel were friendly and it took around 45 min. Good people.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

I had my AC stop on an extremely hot day. David Westerman was extremely friendly and efficient, ordering the necessary part and having my Explorer up and operating the next day. I was very pleased with all aspects of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.