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Laird Noller Automotive Laird Noller Lawrence Ford

(2,191 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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What a great experience!

Like many other people, we were dreading the thought of buying a new car. We were pleasantly surprised when we drove onto the Laird Noller lot and greeting by David Wakeman. Expecting the stereotypical used car salesperson pitch, we figured it would be a rough day. David proved to be anything but! We felt comfortable to walk around, choose some cars and test drive them. Instead of feeling like we were being sold a car we felt like we were actually getting to ask questions, get honest answers, and ultimately, choose the best car for our family! Alex, in the Business Office, was just as friendly and took the time to explain and break down all the financials for us which we were grateful for. The entire Laird Noller staff was happy and ready to help. I can't say anything but positive remarks about our entire experience. Thank you, David & Alex for a great day - we love our new car! Jenny & Joe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

oil change and tire rotation

Scheduled it online for an oil change only to call with a question the day before and find out that doing online doesn't work. I had to reschedule it. When I rescheduled it, the appointment took 30 minutes longer than promised. The work done was good, no problems there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jerr Hall and Alex Alvarado

Jerry Hall and Alex Alvarado did a awesome job of helping my husband and I pick out our new car. I would never have thought of getting a Hyundai until Jerry suggest it and once I drove the vehicle. I thought it might be a possibility. Alex Alvarado help us with become knowledgeable about the Hyundai Santa Fe and all the safety/convenience features vs price which sold us on the car. I love my new Santa Fe and I am happy and feel very good about my new car. The whole process was easy and quick from start to finish, thanks to Jerry and Alex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick, helpful, professional service.

I've worked with Mike Smith several times and every time he is the consummate professional. He keeps in constant contact through out the service process, so I'm always up-to-date on what's being done to my beloved Fusion. Friendly and well-spoken, Mr. Smith makes all aspects of service easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super Service & Great Employees!

I've been dealing with Laird Noller Dealership for approximately 20 years and have never had a negative experience with them. Great salespeople and ongoing service staff is efficient, knowledgeable and very considerate. Really appreciate their care and consideration!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good

Very good Blanca is a excellent employee. She is fast and proficient. Tyler is a very good employee also. He's always there for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fantastic

My boys and I thoroughly enjoyed the buying experience at Laird Noller. We absolutely love our new Lincoln MKT, and what a deal! I will recommend Laird Noller to all of my friends. Go see Tony Sanders! He takes care of his customers. This was my second purchase from Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

High Quality Service

We have several cars that we bring to Hyundai Laird Noller service center. This time it was for 60,000 mile maintenance service. All of what is included was explained, any service already performed was removed, very clear and helpful. Danny and the others there are always helpful and make sure all needs are met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shay was outstanding

The service agent (Shay) was very professional and I appreciated that he kept me informed of parts orders and length of service. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

1st service done

Took my new car in for its 1st oil change and they did all the services that was needed. Did not take long and they even washed and vac it Was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.