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Laird Noller Automotive Laird Noller Lawrence Ford

(2,192 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Great deals and staff

Thank you all at Laird Noller Hyundai for the great deal on our two new Elantras! We received excellent customer service which made the trade in and buying process a breeze. This is the second Hyundai I have purchased from Laird Noller Hyundai and I plan to be back for my third!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience

This is my 2nd purchase from the Laird Noller franchise, my first in Lawrence. The staff was excellent and very friendly. Not in a weird pushy way, just genuinely great people. The deal was done in record time, no BS. I would highly recommend these guys in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Explorer

We are so glad that we decided to go to Laird Noller for our Ford Explorer. We will certainly do business with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Experience

Laird Noller is the best dealer I have ever used. From the moment I contacted Josh Hoke he paid attention to my needs and my options and thus was able to set up the deal within hours of first contact. The business manager did a fantastic job of making sure that I got the best deal and the lowest interest rate available. Finance department made paperwork process very simple and were clear on exactly what I was paying and explaining my warranties.. overall the experience at Laird Noller was the best I have ever encountered in 25 years of car buying. I would highly recommend them to anyone looking to buy a vehicle. Thank you Josh and all the staff at Laird Noller for a very friendly and unpressured car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

07 GMC Sierra 2500 HD

This has to be the most pleasant group of people willing to help and go that "extra mile without being asked" very pleasant experience. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marsha we had a great time working with you and are grateful for your business, thank you!

Awesome dealership

From start to finish this was by far my best car buying experience ever. Everyone I came across in the dealership was courteous, knowledgeable, and professional. No pressure added to the overall good feeling. These are very good people and I would recommend them highly. Thank you Anthony and Alex for a very enjoyable car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Charlene - We enjoyed working with you and are grateful for the kind words!

Best Dealership Experience Ever!

Best experience I've ever had at a dealer. From Tony to Scott to John in finance they were exceptional. Will be back again for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jessica Lund great job!!!!

Had a great experience, Jessica was very helpful with everything. She is an asset to your dealership. Hope to see her the next time Jessica GREAT JOB!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

My Husband and I went looking for a Sporty car for me as our children are now grown. We had a price point in mind to stay at and looked at what was on the lot. Jamie met us outside and answered the few questions we had about what we had seen (how much, what year, etc). Then he took us into the back and showed us THE car. It was perfect inside and out for what we were wanting. I can not thank the Team enough for the pleasurable experience from first sight to signing the paperwork. It was great and we WILL be coming back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience

Best sales man I know. He can help you with anything. Thank you so much for helping me get my new car. It was a stressful but great outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.