Reviews
RUN, don't walk to Laird Noller Automotive to BUY your car!
In my sixties now, I've bought several vehicles in my life. But I've never had such a pleasant and stress free car buying experience. Every person that I dealt with was professional and intelligent. I was amazed at how quickly the entire transaction happened! IAN KAISER won me over with his smile. But seriously, he knows what he's doing and was able to find me the exact vehicle I was looking for. Ian answered my questions quickly and accurately. Scott Teenor in Management, and Jeff Kirwan in Finance were Rock Stars! I'd recommend this dealership to anyone and I will buy from them in the future. Don't waste your time going anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
My wife and I have been going to Laird Noller Hyundai for years. They treat us very well and will continue to utilize their services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely terrific
Just moved to Lawrence from the East Coast. I thought I'd never find the kind of excellent service I received from Jeff Plitt of Lucas Ford in Southold, NY. But after my fist experience here at Laird Noller with Tyler Agler I think I've found my new automotive home. I've never owned any car but a Ford. And now I never will.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Totally awesome buying experience.
Josh was a great salesman to work with, he was helpful but not pushy. He is super nice guy and I enjoyed working with him Jeff Kirwan did an excellent job with financing the vehicle and worked well with me. I would highly recommend Laird Noller Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional purchasing experience!
I want to say that I truly enjoyed my truck buying experience at Laird Noller Auto. It was a wonderfully relaxed and no-pressure environment. Working with Josh Hoke via email, phone, and in person regarding the truck I was interested in was quick, easy, and very helpful. He was fantastic to work with and extremely knowledgeable. I live 4 hours away, so our email and phone communication played a crucial part in my decision to drive to the dealership for a test drive. From the time I arrived until the time I drove off in my new truck, I was treated like family. Alex Marfise was awesome to work with as well. He was very professional, knowledgeable, and friendly. Josh and Alex made buying my new truck so simple and easy. I drove off the lot feeling fantastic. I got exactly what I wanted at an exceptional price. No buyers remorse here. The only issue I have now is that I want to go for a drive in my new truck and have nowhere to go. They made my truck buying experience so easy. Laird Noller will be the first place I go if I ever need another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good experience
Staff was very knowledgeable and helpful. Plenty of assistance and no pressure. Purchasing a new vehicle is always stressful, even when things go smoothly, especially if a trade-in and financing are involved. Alex, Rick, and Jon made it about as easy as it can be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
Great communication and response to questions. Jessica Lund simply outstanding in both customer service and general hospitality. You have a real star in Jessica. Randy Weseman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
first oil change
Friday I went in for my first oil change after buying my car back in December and it could not have been a better experience. My wonderful salesman, Alex Alvarado, came out to meet me and welcome me back with a friendly smile. He even proceeded to walk me to service, cause I was a little nervous it being my first time in service at any dealership, but my salesman and my service advisor, jessica lund, made the experience very enjoyable. Thank you so much Lair Noller Hyundai! !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership
Customer service provided by Dan Schmidt was outstanding. He is very thorough and only wants the best for his customer. He went above and beyond to find us the best vehicle.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First Time Experience
For this being my first time experiencing trading a car because my husband always took care of this, everyone was so nice and helpful. They made the experience as good as it possibly could be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your trust in Laird Noller and look forward to working with you in the future!
