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Laird Noller Automotive Laird Noller Lawrence Ford

(2,193 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Mike was great an did what he had to do to help me get...

Mike was great an did what he had to do to help me get into a car. I would recommend him to anyone because he was great at his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After a horrible experience with Briggs that left me...

After a horrible experience with Briggs that left me fuming, we stopped by Laird Noller and spoke with Sean. He had all the information we needed and helped us get our vehicle at the price we needed. Their finance department did a great job as well. Our credit isn't that great and we were worried that we couldn't get a payment to fit our budget, but they were able to get us a NICE Freestyle at a great price and a great payment. Just SKIP BRIGGS and go straight to Laird Noller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All the gentlemen I worked with were very helpful and...

All the gentlemen I worked with were very helpful and informative. I appreciated their courtesy and professionalism. The high standard of business they perform is what I have come to expect since I am a repeat customer. Thank you to all of them, and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Deborah, we are grateful for your repeat business!!

I purchased my second Ford fusion from Laird Holler and...

I purchased my second Ford fusion from Laird Holler and had an awesome experience working with Sean. He was very knowledgeable and let me take my time making a decision on which car I preferred. Jeff was very good at making the paperwork hassle free,I have contacted both of these men after my purchase with questions and had answers within minutes! Awesome service all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business, enjoy your Fusion!

Josh is the best car sales person I have worked with in...

Josh is the best car sales person I have worked with in 20 years. His professional courtesy, attention to details ,and a no pressure to hurry and get the deal done quickly is what really sealed the deal for me. Excellent job josh! Thank you Melissa Miles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Melissa, we are glad Josh took such great care of you. We appreciate your business!

I purchased a car here in January. Our sales person, Sean...

I purchased a car here in January. Our sales person, Sean Isaacs was super friendly and did a great job at finding a car that met my specifications and that was within my budget. Which was great! Kyle Clark again was very helpful when it came to all the financial parts of the purchase. He ensured that i had the best coverage, again, within my budget. They were very friendly! I even received a few calls from them checking up on me, asking if I was enjoying my new vehicle. I definitely recommend this dealership! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the 4th purchase made from this dealership..and I...

This is the 4th purchase made from this dealership..and I LOVE IT, and the first USED vehicle. It was very pleasant experience--but then, ALL experience with this dealership have been very "un-painful." Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying my 2011 Hyundai was a great experience all around....

Buying my 2011 Hyundai was a great experience all around. Anthony Thompson helped me find exactly what would fit my needs very quickly and no pressure. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came to this location on a whim based on a random phone...

I came to this location on a whim based on a random phone call I placed to the dealership and spoke to Sean. He was very friendly and helpful before I even stepped food thru the doors. I received amazing customer service from both Sean and Kyle. I will for sure be reccomending this dealership and sales professional in the future to all my family and friends!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Went to many dealers before Laird Noller and none were as...

Went to many dealers before Laird Noller and none were as informative or friendly. Laird Noller allowed me to take my time in making a decision and never tried to rush me into anything. I cannot say the same of the previous dealers I had visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.