Tri-State Nissan

I really enjoy each time I go to Nissan for service. They take me back and forth from work, get my car ready and are very frienly and professional. I would like to test drive the new merano convertible soon.

David & Brian both worked very hard to make us feel welcome. They understood our needs and came to a deal we could all work with. We are very pleased with our new car and the service we received.

Excellent service. Great knowledge of the vehicle. Friendly. Clean. Explained everything in detail and tolerated dumb questions. Highly recommended. The day I was there was probably the hottest day of the year, yet my sales guy had no problem walking around with us showing my wife and I our options. Sweat was dripping from his head...and he kept smiling. Great guy, great dealership.

Great Experience! Everyone was very helpful and I am very pleased with the car and service that I received Monday. Thank you to your team for all your help and getting me in a new car.

Brian was very helpful with all of my questions. The dealership was very patient with our needs as we have 2 small children and coordinating to get everyone to the dealership would have been a logistical nightmare. Everyone I worked with was very professional and I will recommend this dealership to anyone.

Great customer service and very friendly associates know me by name. They tried working hard to make sure I am satisfied. Great service. Thank you.

I was very pleased with Tri-State Nissan and D.J. Lilly. I will be going back and will be recommending to all of my friends and family. I have never had such a great experience at a dealership. I couldn't be happier. Thank you Tri-State Nissan and D.J.!!

We got an excellent deal with the trade in. Russell was excellent in working with us in helping us to meet our needs and very friendly.And daughter was happy she got a balloon.

Three words describe the people at Tri State...... Friendly, competent and honest. Everybody we saw, and particularly the people who worked with us were outstanding. The salesman, D.J. quickly grasped our wants, then walked us out to the lot to see the four options. He then had our trade-in appraised, and came up with a proposal. My wife and I did not buy it immediately, but had lunch over it, and went to see another dealer. We left there after only a few minutes, because (1) nobody took responsibility for us, and (2) the vehicle on display did not have the quality of the Nissan Frontier. We went back and accepted the offer.

Claire was great and overall it was a good experience, but I have to admit that the finance section needs a lot of work. We decided to buy the car early on and it took more than two hours to complete deal with paper signing, etc. We weren't even financing, but trading in one car and paying the rest with a check. That, coupled with the excessively long sales pitch to add on more warranty, dent protection, etc., left us a bit put out. Our last three cars have been bought from Kern Toyota in Winchester. Each trip to the "signing room" lasted about ten minutes. When I expressed amazement at the quickness of the transaction to the financial officer after the first car, he said to me, "Did you really want me to sell you the rustproofing and dent protection?" The sales end of the transaction, particularly Claire, was great. I'd recommend Tri-State to friends with the warning that they'd better make sure they have all day (we got there at 2 pm and didn't leave until a little after 7 pm...this after I spent an hour there the week before test driving and deciding to buy the car...we didn't even test drive it the day we bought it!) available to buy a car there.