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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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The dealership was a pleasure to work with. Sales and...

The dealership was a pleasure to work with. Sales and Finance department did a great job presenting us with our options and explaining them well. No pressure from anyone to buy! The dealership was a clean and friendly environment and is going to provide me with all the help I need in the future, whether it be service or future car purchases. I would recommend Tri State to anyone who is in the market for a new or used vehicle. I know I will be returning for my future car purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We visited the dealership on a recommendation from a...

We visited the dealership on a recommendation from a friend. The sales staff was very friendly and was full of information. The dealership had a wide variety of vehicles in stock and within our price range. They worked with us to make a deal which helped out both sides. Rusty was very helpful and worked with us to make the deal happen. Nan was very helpful and worked with the financial side of the deal, explaining all of the options and vehicle paperwork. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very, very good experience overall. Low pressure sale,...

Very, very good experience overall. Low pressure sale, very good vehicle knowledge, and very friendly, comfortable atmosphere. Jeremy had all the information we needed about the Nissan Murano and was more than helpful. This was our second time buying and TriState Nissan and we will definitely go back. We will also recommend this dealer and Jeremy to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience with TriState was by far the best. D.J....

Our experience with TriState was by far the best. D.J. made us feel right as home and very at ease. He was above and beyond the expectation that we had when we first arrived because we now how most salesman are very pushy. We feel the price we paid was very reasonable and we would absolutely recommend this dealer and especially D.J. to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall a great experience. Enjoyed the friendly...

Overall a great experience. Enjoyed the friendly professional staff and appreciate the time and courtesy that was exhibited by all staff we came in contact with!!!! From Daniel just saying Hey to James my salesman to Angel from still being at tri state from getting my last car 13 yrs ago to Nan who happily accepted all my MONEY!!!!! I will definitely recommend the dealership to everyone. Already had to visit service and they were timely and thorough. I didn't get service manager's name but i think it was Debbie and she handled my problem efficiently and with a smile and that makes all the differenc :-)............. Thanx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Yet another pleasurable experience at TriState Nissan. ...

Yet another pleasurable experience at TriState Nissan. Rusty, Dave & the Service Department thank you for your knowledge, friendliness and experience! We appreciate the feeling we get when we have purchased our vehicles and each time we bring our vehicle in to the service department. Keep up the great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a great experience. They helped me and took the...

This was a great experience. They helped me and took the time to learn what I wanted and made every expectation happen. This really made my buying a car easy and not stressful. Everyone should go to this Nissan because of the outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was one of the best car buying experiences my...

This was one of the best car buying experiences my husband and I have ever had. Everyone was very nice and friendly. We were very pleased with our sales associates D.J. Lilly & Russell Furneisen! They were both very helpful and easy to work with! Also we were happy there was a playroom for our child to play in it helped with the long process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I initially came to Tri-State Nissan to inquire about the...

I initially came to Tri-State Nissan to inquire about the refinancing of my current vehicle. I was met by the friendly staff and waited upon within a few minutes of my arrival. I was introduced to D.J. Lilly who assisted me with the purchase of a Nissan Rogue. DJ answered the many inquiries I had regarding this vehicle in a very knowledgeable and cordial way - and I came away with an awesome package deal! He worked hard to accomodate my needs and I appreciated all his efforts. I had a wonderful experience, was quite pleased,and came away as "one happy camper." I would recommend DJ and Tri-State Dealership to anyone! And I plan to make my next purchase with Tri-State Nissan. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian was exceptional. Great to work with. Patient,...

Brian was exceptional. Great to work with. Patient, informative and personable. The finance side was slow, and was a bit of a detriment to the process, but even though their job is to sell, they did not pressure into buying additonal coverage, items, insurance etc. I would visit again, and would use Brian as a sales rep any time and would recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.