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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Horrible

This dealership is horrible after driving my new used vehicle a day I decided I really didn't like it they will not let me have my old one back. Used to be you had thirty days to change your mind. Now I see my used vehicle on their site twice the price they paid me for it and Kelly blue book says it's only worth 6500. I will never buy from them again I have six years with this car I don't like and I will never recommend or buy from them again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Amanda was awesome!

I had to write a review even though I didn't buy from this dealership, because this salesperson was incredible. Ultimately I didn't quite find what I was looking for, but Amanda was patient with me and happy to answer any questions I had and addressed all of my concerns. The entire staff was certainly nice and cordial, but Amanda is truly one of the shining stars here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are so grateful for your feedback!

Our Amazing New SUV!

This is our first time buying a brand new vehicle from a dealer and I was ready for a fight! I was told by numerous people to make sure that I had my boxing gloves on for the best car, the best price, and to make sure I walked away with the best deal! Amanda Rickman surpassed all our expectations as to what we thought we were up against! She was kind, humble, polite, and helpful while we returned to the dealership to test drive 3 different cars 6 different times! She was honest from day one (which is not something I can say about other dealerships we went to, and for that I am forever thankful that she was employed by this wonderful dealership! Thank you again my new friend for making our dreams come true! We are in love with our red 2016 Nissan Rogue S!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My Fantabulous New Car from Tri-State Nissan!

This is our first time buying a brand new vehicle from a dealer and I was ready for a fight! I was told by numerous people to make sure that I had my boxing gloves on for the best car, the best price, and to make sure I walked away with the best deal! Amanda Rickman surpassed all our expectations as to what we thought we were up against! She was kind, humble, polite, and helpful while we returned to the dealership to test drive 3 different cars 6 different times! She was honest from day one (which is not something I can say about other dealerships we went to, and for that I am forever thankful that she was employed by this wonderful dealership! Thank you again my new friend for making our dreams come true! We are in love with our red 2016 Nissan Rogue S!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so grateful for your feedback!

Great experience!

I bought a Nissan Rogue and had a wonderful experience. Erin Markus went through their inventory to find the exact wants for my new car. She looked at everything even different models they carried. She was very thorough with explaining the process and the parts and service for my new vechile. She even scheduled my first maintenance. This is my second time buying from Tri state and will buy from them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so grateful for your feedback!

Great Experience

We bought two cars from this dealership and had a great experience thanks to sales associate Amanda. She helped guide us through the process, and her warm nature and incredible knowledge made the process very enjoyable. I highly recommend her as a sales associate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so grateful for your feedback!

Amanda rocks from tri state Nissan

Amanda Rickman from Tri State nissan in winchester va was great and very helpful during my buying process. I use to dread going to the dealership to get a car because I always felt pressured, however this was not the cause. I highly recommend Amanda from Tri State Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so grateful for your feedback!

Great Experience and Service

We purchased two vehicles from Tri-State Nissan and Amanda Rickman helped us tremendously. I highly recommend this dealership and Amanda as a sales associate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so grateful for your feedback!

Used Vehicle Purchase

Walked in the dealer just looking and found exactly what I had been looking for for over a year! They negotiated with me and I was even able to get it for a priced UNDER what I wanted to buy it for! They stayed opened after hours with me and were patient while finishing the process and everyone was super nice! They even filled my car up for me before I left with my new (to me) car! I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so grateful for your feedback!

Extremely satisfied

We went to then looking for a used car. The sales Rep was very knowledgeable and very friendly.. She worked very hard to get use approved and the best deal she could!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.