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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Straight-up Deal

A word about recent purchase of a 2015 Frontier SV. I got a fair value on my trade-in and an 'out-the-door' price when I asked for it without a lot of games or back and forth. Troy Jackson made the buying process straightforward and I got a good deal. Would work with Tri State again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Great experience

This was my first time buying a car, and the experience was made very easy and pleasant due to the saleman, Brian Carter. He worked with us to get the car to just the right payments. I would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

First New Car

My experience at the Nissan dealership was amazing. Brain walked right up to my family and I. He quickly learned my personality then found the car for me. He was very personable, and down to earth and easy to get along with. He did a great job staying in my price range and just going out of his way to make everything happen. He did a fabulous job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

"Best Possible"

I came into the dealership excited, but skeptical at the same time. After talking to the salesman, Jeremiah Simpson for a short time, I quickly realized that he was honest and gave me the best deal possible on my 2014 Nissan Rogue. I would highly recommend this dealership to anyone and tell the person to ask specifically for Jeremiah. I don't believe another salesman would have been more informative or upfront about my options for the vehicle. I will definitely buy my next vehicle at Tri State Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Awesome new car purhcase experience

This is the second new car I have purchased from Tri State. Excellent customer service! No pressure to try to sell me more than I was looking for. I will be back! Thank you Jeremiah Simpson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Best car buying experience Ever!

I've worked in sales and I thought I knew what was going to happen when I drove onto the lot at Tri State Nissan. I was wrong. I wasn't harassed by 10 different salesmen nor was I ignored because I don't fit most peoples idea of normal (I'm tattooed and have a blue Mohawk). Frank Merritt simply greeted my wife and I and asked if we needed help, he took the time to show us multiple cars as we were undecided on what type of SUV we wanted. He gave his honest opinion of the cars and didn't sugarcoat any of them. I liked his no pressure approach and his honesty, we traded our Hummer in on a new 2014 Juke and couldn't be happier. I will not hesitate to recommend Frank and the team at Tri State Nissan to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great dealership and wonderful salesman

Jeremiah Simpson created a terrific buying experience. Not only is he a wonderful and easy going salesman, he went above and beyond to ensure we had everything we needed even though the dealership was closed. Thanks for staying late Jeremiah and making us feel welcomed through the entire process. Thanks for the follow ups since we purchased the Juke to make sure we were enjoying it to the fullest. A million thanks and much appreciation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Once Again

I have owned five Nissans now and three of them were purchased from Troy Jackson. Troy is there to answer all of our questions and also very polite and helpful. Great job once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

***PURCHASE 2 NISSAN FRONTIER IN 2 1/2 WEEKS HERE***

My husband and I ended buying two 2014 Nissan Frontier in 2 1/2 weeks. We had a good experience there at Tristate Nissan and, we really like our sales person FRANK MERRITT. We highly recommend anyone looking to buy a Nissan to come let Frank take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

LOVE my car

Jeremiah was very helpful in helping me find my Versa Note and EXTREMELY patient with my insurance company. Props to Brian for clear finance explanations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.