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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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My whole experience with this dealership was excellent. I...

My whole experience with this dealership was excellent. I highly recommend everyone that helped me purchase my new vehicle! I would like to thank everyone for being so nice and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No complaints. The sales representative was attentive to...

No complaints. The sales representative was attentive to the things I asked about and went and got the information. The price on the vehicle I was purchasing was okay. I ahte haggling over prices so I am pretty much at the dealership's mercy, but did not feel like I was taken advantage of (not actually sure what that feels like...). All questions and concerns were anticipated or answered by the sales rep and the finance guy, Jeremy. Follow-up questions a couple of days later were also addressed in a timely manner with the sales rep returning my call and providing quick and useful answers. The only downside to the experience was that it took a while to get through the paperwork. I suppose I could have speeded that up if I had gotten pre-approval on the loan, but then I am not sure that I'd have gotten the rat you got for me. So, it worked out. Thanks,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I stop by checking used car prices. And I met Steven...

I stop by checking used car prices. And I met Steven Palmer who is a very friendly sales person. It was very cold weather but he showed us 4 or 5 cars and explained very well. Also he helped me easy to finalized the del.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a wonderful experience with Tri-State Nissan. Rusty...

I had a wonderful experience with Tri-State Nissan. Rusty was great, he was super friendly and knowledgeable. Tri-State was able to find the exact model and color combination that I wanted. The only issue that I had was the price. There wasn't really any negotiations, which is ok, but I was expecting to be able to negotiate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

D.J. and Dave were great, they answered all my questions...

D.J. and Dave were great, they answered all my questions and made my car buying experience very pleasant. I would definitely recommend them and go back to them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

THey worked hard to get me and my girlfriend a good deal....

THey worked hard to get me and my girlfriend a good deal. Very friendly dealership and trustworthy. Definately recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very impressed with the efficiency of the sales...

I was very impressed with the efficiency of the sales process, the candor of the answers to all my questions and the level of negotiation with regards to my trade-in and my warranty.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brain and the sales management team were very easy to...

Brain and the sales management team were very easy to work with. They were able to achieve my goals easily and quickly. I love the Juke. It is everything I thought it would be.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Friendly people easy to deal with they make you feel...

Very Friendly people easy to deal with they make you feel like you belong their. I would recommend them to all my friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly service and responsive to my questions and...

Friendly service and responsive to my questions and concerns. I am not sure that I received the best price because the car is now a year old, but I do believe that it was a fair price. The price increased by $500.00 from what I was intitally offered via email. The salesman and business manager were both very helpful and explained all aspects of the sale clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.