Mercedes-Benz Of Hagerstown

Kudos for a great dealership. MB of Hagerstown never pressured me and made the delivery experience a easy and short. Looking forward to a long relationship with MB of Hagerstown. Thank you Michael Lavrenchik for making this customer very happy.

The entire purchasing experience was smooth and friendly. Barry was on top of everything. He was easy to interact with, very informative, and was focused on meeting my needs. He took all the time necessary to ensure that I fully understood the car's controls and features. I would definately purchase a car from Barry again.

From the first phone call, Barry London was great to deal with! Barry knew that we were considering multiple SUVs and suggested that we drive them all including the ML350 to ensure we made the right decision. My wife and I drove 4 luxury SUVs and ended up ordering a 2013 ML 350 from Barry. Throughout the sales process, we never felt like we were being pressured. Barry was extremely knowledgable of the vehicle and demonstrated all of the features during both of our test drives. I shopped the pricing that Rob and Barry gave us at 2 other Mercedes dealers and they could not touch it. Rob and Barry negotiated a great price with us even though we were ordering a 2013 that was not even released. While waiting on our vehicle to arrive, Barry periodically gave us updates as to the status and immediately called us when our vehicle arrived. They detailed our vehicle and delivered it to us the same day it arrived. The delivery process and paperwork was quick and efficient. I would recommend Mercedes Benz of Hagerstown to anyone considering purchasing a luxury vehicle, even if it is not a Mercedes, you might just change your mind and purchase a Mercedes due to the service you receive at Mercedes of Hagerstown. Thanks again to Barry, Rob, and the entire team at Mercedes Benz of Hagerstown. My wife and I could not be happier with our 2013 ML 350. Thanks, Jack and Jess

From the first phone call, Barry London was great to deal with! Barry knew that we were considering multiple SUVs and suggested that we drive them all including the ML350 to ensure we made the right decision. My wife and I drove 4 luxury SUVs and ended up ordering a 2013 ML 350 from Barry. Throughout the sales process, we never felt like we were being pressured. Barry was extremely knowledgable of the vehicle and demonstrated all of the features during both of our test drives. I shopped the pricing that Rob and Barry gave us at 2 other Mercedes dealers and they could not touch it. Rob and Barry negotiated a great price with us even though we were ordering a 2013 that was not even released. While waiting on our vehicle to arrive, Barry periodically gave us updates as to the status and immediately called us when our vehicle arrived. They detailed our vehicle and delivered it to us the same day it arrived. The delivery process and paperwork was quick and efficient. I would recommend Mercedes Benz of Hagerstown to anyone considering purchasing a luxury vehicle, even if it is not a Mercedes, you might just change your mind and purchase a Mercedes due to the service you receive at Mercedes of Hagerstown. Thanks again to Barry, Rob, and the entire team at Mercedes Benz of Hagerstown. My wife and I could not be happier with our 2013 ML 350. Thanks, Jack & Jess

I absolutely love the pickup and delivery service, including a loaner for my needs, that fits into my schedule. I do not have to worry about just what needs to be done each time because staff does that for me. This is a great dealership that I would recommend to everyone with a MB.

Purchasing a car with Wes Whetstone was like working with an old friend. This was my first opportunity to work with Mr. Whetstone, I was really impressed with his knowledge about each car I test drove. It was the most stress free car purchase I've ever made.

I found the experience with Hagerstiown MB to be one of the easiest car purchases I have ever made. This had much to do with the way Mike treated us.Mike treated my wife and I with the utmost respect and answered all of our questions. I was also pleasantly surprised that there wasn't the usual back and forth with the sales or finance managers that you so often get pulled into at other dealers. They definitely have convinced me that they are a dealership that cares how it does business.

I conducted extensive research on several makes and models before coming to MB of Hagerstown. I purchased my first Mercedes-Benz and am loving everything about the vehicle. My salesman, Barry London was terrific. He was funny yet knowledgable and made the entire buying experience enjoyable. Austin was a pleasure to work with as well. He didn't pressure me into adding the "extra" benefits but explained them in detail, allowing me to make the choice.

Barry London was so helpful in our purchase. The general manager, sale manager and Barry was all great. A big thank you to everyone and I am so happy to be part of the family. BTW... My kids love being part of the family too with that huge bar of chocolate!!!

MB of Hagerstown shines once again. Great service, exceptional people. I have been a customer for 4 years and I would not hesitate to recommend this shop to anyone. Definitely will come back the next time my car needs some work.