Mercedes-Benz Of Hagerstown

My experience at MB of Hagerstown was great. Barry London was very knowledgeable and completely worked around my schedule and kept me apprised when the cars I was interested in arrived. He spent a lot of time going through all the options in the car so I was very familiar with it when I drove off the lot. This is my third purchase from them and there is a reason I keep coming back. The service department is also stellar.

I just picked up my 2012 ML350.I'm very satisfied with my lease payments. The buying experience was comfortable, professional and accommodating. My wife just purchased a black GLK 3 months ago and loves it. Thanks Andre for simplifing the the process and meeting our expectations.

I just picked up my new 2012 MLK. I'm pleased with my lease payments. The buying process was accommodating,proffesional, and comfortable. My wife also purchased a new black GLK 3 months ago and loves it. Thanks Andre for your guidance and for meeting our expectations.

Outstanding dealership and service department. Have been a customer for over 13 years and wouldn't dream of buying or servicing a car anywhere else.

I just picked up an E350 from this Hagerstown dealership yesterday. The buying experience is just what buying a car should be all about. I live 174 miles away from the dealership,so all my "looking" was done on line. A lot of Dealers have a hard time not dealing face to face in every phase of the deal. They did not. Got me the information I requested in a timely manner vis email. Even got me trade values via email. WE agreed to the deal via phone and drove over and picked up the new car. Paper work was done in 15 mins.

This was our first Mercedes and they made the sales, ordering and delivery process an easy and pleasent experience. The information that we were told from the beginning did not change and we were kept well informed while we waited for our ordered car.

One of the best experiences I have had. Upon arrival we reviewed what the car needed and suggested other services. They then ran diagnostics on the car and recommend additional items needing attention. Everyone was friendly and they kept me informed. Services were completed ahead of time and I was on my way to an enjoyable afternoon.

Originally came in for an oil change and I was able to watch them do it on the monitor in the waiting room which was very surprising because you don't see that in alot of car places. They informed me that my tires needed to be replaced and they didn't just tell me that but they took me back in the repair area so i could see for myself which i thought was great especially me being a female usually car places take advantage of females so that made me feel really special so kudos to the service repair guys!!!

Great dealership! Michael was very down to earth and professional. This is the 3rd car I have leased/purchased from this dealership and I have nothing but good things to say about them and Michael. I would definitely come back and recommend Michael and Mercedes-Benz of Hagerstown to anyone.

Wow! I just purchased a used vehicle from Mercedes Benz of Hagerstown. My husband and I were extremely impressed with our whole experience from start to finish when we purchased our vehicle. Barry London replied to all of my inquiries within moments (and I can ensure you that I had many inquiries). He was extremely friendly, easy to work with, knowledgable, and I truly felt as though he had our best interests at heart instead of trying to make a sale. Our whole experience exceeded our expectations of a car dealership and we would, without a doubt, refer our friends to this A+++ dealership!!! Thanks, Barry...you are one of a kind!!!