Reviews
I just purchased a MB-S550 from MB of Hagerstown on...
I just purchased a MB-S550 from MB of Hagerstown on 9/29/2011. Barry London was great, he was very knowledgeable with the car and its features. Barry was willing to work with me to reach a final reasonable price. I was very happy with the whole experience, thanks to the knowledgeable and friendly staff especially Barry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Lavrenchik did everything possible to communicate...
Mike Lavrenchik did everything possible to communicate that he woud be there for me, unlike my last salespersona, not at MB. We will see if he meant what he said. Tom, my husband, and I will be going back to the dealership to get the kinks knocked out as we begin to understand and work all the bells and whistles. Mike was friendly, courteous, respectful, fun, professional and serious about getting us into the right car for us! I appreciate that greatly b/c then the car sells itself. I believe that that past 12 year's worth of comments are correct b/c he is all that he can be as a car salesman. He is thorough, frank, direct, honest, takes all the time one needs and is a good family man with a beautiful granddaughter, who is the apple of his eye and his affections. thanks, mike, for a great deal and great salesmanship and marketing! Linda and Tom Jones-Hawkins
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thomas Scott Miller's review
Alex and Marty did not hesitate to answer my concerns promptly and accurately. Their quality of service was top-notch and I will definitely do business with MB Hagerstown again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, very professional
From the time that I stepped out of my wife's SLK into the extremely clean service area I was treated with respect. Adam was great to work with! He was able to get the retractable roof pump (disappointed that it broke after only 5 years however was able to adjust the material cost) and have it installed the next day! We have been happy with every service experience over the past 4 years. A loaner vehicle would have been helpful but we will buy the next MB from MBoH.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First Service After Purchase
We purchased a certified preowned ML550 and just had our first service completed. The service department at Mercedes-Benz of Hagerstown was just as great and helpful as our sales person who we purchased the vehicle from. We are extremely satisfied with our ML550 and even more happy we have such a great service department to assist us with our needs during ownership. I would highly recommend this dealership as we have been more than satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Guy, competent and very pleasant to work with. Good...
Great Guy, competent and very pleasant to work with. Good luck to you Michael ! I hope to do more business with you in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are buying our third Mercedes from this dealership. ...
We are buying our third Mercedes from this dealership. They treat us with courtesy and respect our busy schedule. Their knowledge of the vehicle we are looking for is excellent. Their service is always on time and thorough. We have found their prices to be fair and competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So far.... Wonderful! And now i need more words cause I...
So far.... Wonderful! And now i need more words cause I have to have at least twenty-five. I thought succinct was good, but wordyness gets me through.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
We have been dealing with Younger Mercedes for 20 years and have seen many positive changes. They are constantly upgrading their service area to make your wait more comfortable. The employees are helpful, competent and friendly and will stand behind the customer 100%. From the gal who answers the phone to the service technicians....top notch in our book!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service review
I purchased this vehicle from this dealership and I have taken my car in for service to this dealership for the past four years and I have always been given excellent service. The car has always been repaired the first time and I have never had to take it back for the same repair. The dealership has always provided a loaner car when needed without any hassles. This dealership is top rate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
