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Videon Chrysler Dodge Jeep RAM

(925 reviews)
Visit Videon Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:30pm
Service hours: 8:00am to 8:00pm
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Sales Service
Monday 9:00am–8:30pm 8:00am–8:00pm
Tuesday 9:00am–8:30pm 8:00am–6:00pm
Wednesday 9:00am–8:30pm 8:00am–8:00pm
Thursday 9:00am–8:30pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (267) 202-4430 (267) 202-4430
Used (610) 708-3095 (610) 708-3095
Service (610) 572-1290 (610) 572-1290

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Videon Chrysler Dodge Jeep RAM from DealerRater.

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Staff were amazing and really knowledgeable of the

Staff were amazing and really knowledgeable of the products they sell, I had questions for Kevin and he answered them all without hesitation. Kevin made the buying experience at the dealership very easy and stress free.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had an excellent experience working with Steve at

I had an excellent experience working with Steve at Videon Jeep Ram. His attention to detail and deep knowledge of the entire product line really stood out and made the buying process smooth and stress-free. Most importantly, Steve was honest and straightforward throughout the transaction, which I truly appreciated. What really sets him apart is that his support didn’t end after the sale—Steve has always been there to answer questions and help his customers long after the paperwork was signed. Highly recommend working with him if you’re looking for a trustworthy and knowledgeable salesperson.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience purchasing my BMW from Nick ,

I had a great experience purchasing my BMW from Nick , and I want to extend my appreciation to Nick for his excellent service. His professionalism truly stood out—he was a man of his word throughout our dealings, which made the entire process smooth and trustworthy. I’m grateful for his honesty and dedication. Highly recommended!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I love Videon Chrysler Dodge Jeep RAM, at least the one

I love Videon Chrysler Dodge Jeep RAM, at least the one in Newotwn Square. I have been going to them for 40/50 years, ever since I got married. My late husband took me there and I kind of stopped going anywhere else. My kids went there when they got old enough to drive or wanted a car. I just went back because I needed a new car and they sold me a Jeep Cherokee, which I love. But yeah, the next time I need car, used/new, that's where I'll go and I'm assuming that when my granddaughter needs a car of her own, they'll be the first she goes too!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Greedy Management … to use a credit card you must cover

Greedy Management … to use a credit card you must cover their 3 percent fee for already expensive car maintenance services. I guess service loyalty to where you bought the car isn’t important.

Rating breakdown (out of 5):
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1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

grwichmann, I'm sorry you feel that way about our credit card policy. The 3 percent charge covers the fee the credit card companies charge us. Our customers are informed of the various options to pay their bill. They can pay by cash, check or debit card, of which there is no charge. Or the fourth option is to pay by credit card of which there is a 3 percent charge. You chose the fourth option.

Consumer response

Dear Mgmt (interesting no name) …. Thanks for your response. I do like Jeeps and have purchased 2 Grand Cherokees. You have a great team … The Service Dept is great and the Sales Department is great. With your response, you are representing the management team that seems to be looking very hard at the bottom expense line of your business. What happened? … you use to allow the use of a credit cards without charging a fee? If you’re in financial trouble, I’ll be back to keep supporting you and your team. You don’t look like you are have financial trouble. Please explain the change in “fee” policy. And yes, totally understand, I do have options … other dealers, other makes & models, where to get my service and how I contract & pay for that service … you message is received. Would you consider other options that cost less? You should check out Fred Bean Ford. Yes, I’ve purchased 2 Fords as well, Explorer & Expedition. Last service, they actually picked up my vehicle - wow, how do they afford that! … and they provided the connivence to allow paying with a credit card without a 3% charge. Amazing group in all aspects. So what’s the overall cost to loose a customer or gain a customer? Goodwill, can generate many new customers … or lack of building goodwill can turn away many current and potential customers. Just trying to help you consider a bigger view and convince you to reinstate a no fee credit use. Best of Luck! GR

I had the best car buying experience at Videon and Kevin

I had the best car buying experience at Videon and Kevin Roman along with Dave Beatty. None better!!!!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a really good experience at this dealership.

I had a really good experience at this dealership. no complaints here I would recommend it.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

​I had a fantastic experience working with Steve, the

​I had a fantastic experience working with Steve, the manager. He was extremely responsive and went out of his way to help me. What I really appreciated was how he explained everything so simply and in an engaging way, making the whole process easy to understand. He was also incredibly polite and accommodating. It was a pleasure to do business with him.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dzmitry, Thank you for your 5 Star review and your very kind words about Steve. We strive to ensure ALL of our customers have the BEST purchasing/serving experience. Enjoy your new 2025 Chrysler Pacifica! We look forward to seeing you in our Express Lane for your first oil change.

This is my 5 vehicle with Kevin and Dave from Videon.

This is my 5 vehicle with Kevin and Dave from Videon. They are amazing and I can’t tell you enough awesome things.

Rating breakdown (out of 5):
Customer service
Buying process
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5.0
0 people out of 0 found this review helpful.

Last Friday, I was sitting in the dealership, waiting

Last Friday, I was sitting in the dealership, waiting area, waiting for my car’s brakes to be done and I thought I would look at the brand new Grand Jeep Cherokees I walked over to Phil’s desk asked him a few questions and within an hour made the decision to purchase a vehicle. Phil was not only knowledgeable and patient with all of my questions but was not your typical salesman. He made the experience so fun and relaxed that it made me feel like I’ve known him for years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.